All states › Illinois › Crestwood › Aliya of Crestwood
13259 South Central Avenue Crestwood, IL 60418 · Cook County
All 3 nursing homes in Crestwood, IL (3 take Medicaid)
CMS certification number 145681 · See this home on Medicare Care Compare
Is Aliya of Crestwood a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Aliya of Crestwood as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.97 hours per resident per day at Aliya of Crestwood, below the Illinois median of 3.33 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 2.80 hours, 6% below its all-week average. 60.7% of nursing staff left within a year (Illinois median 43.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Aliya of Crestwood: Medicare and Medicaid
Aliya of Crestwood is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 23, 2026 and found 18 deficiencies, plus 15 from complaint inspections in the same period. In total, inspectors issued 58 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 58 citations at Aliya of Crestwood across 16 inspection dates, 37 of them from complaint investigations. 7 were at the actual-harm level (G–I), most recently on June 30, 2026. The most common areas cited were quality of life and care (17) and resident rights (10). The most serious was cited under the CMS rule to "provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services" (tag F0691, level G, June 30, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 30, 2026 · 1 citation · includes complaint inspection
GProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
June 2, 2026 · 10 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EKeep residents' personal and medical records private and confidential.
EProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
EProvide and implement an infection prevention and control program.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that residents are free from significant medication errors.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
April 23, 2026 · 21 citations, includes actual harm · includes complaint inspection
GPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
FAllow residents to self-administer drugs if determined clinically appropriate.
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
CPost nurse staffing information every day.
CConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
February 20, 2026 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
September 30, 2025 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
August 8, 2025 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
July 17, 2025 · 2 citations · includes complaint inspection
EEnsure that residents are free from significant medication errors.
DEnsure medication error rates are not 5 percent or greater.
July 3, 2025 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
April 17, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 28, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
February 20, 2025 · 3 citations · includes complaint inspection
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
January 24, 2025 · 4 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
November 20, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 9, 2024 · 1 citation · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
April 5, 2024 · 1 citation
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 28, 2023 · 7 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DPrepare residents for a safe transfer or discharge from the nursing home.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
Questions to ask on a tour of Aliya of Crestwood
- Inspectors cited the home at the actual-harm level on June 30, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 23, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 60.7% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $219,122 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 23, 2026 | Fine | $138,750 |
| Apr 23, 2026 | Payment Denial | 43 days of payments denied |
| Feb 20, 2026 | Fine | $13,520 |
| Nov 28, 2023 | Fine | $66,852 |
| Nov 28, 2023 | Payment Denial | 28 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
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Location
Hospitals near Aliya of Crestwood
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.1 mi
Palos Community Hospital Palos HeightsEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 12m for patients treated and sent home
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5.1 mi
Advocate Christ Hospital & Medical Center Oak LawnEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 49m for patients treated and sent home
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5.9 mi
Ingalls Memorial Hospital HarveyEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Aliya of Crestwood › All nursing homes in Crestwood ›
Compare Aliya of Crestwood with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mercy Circle · Chicago · 5 stars · 4.9 mi
- Victorian Village Health & Well · Homer Glen · 5 stars · 8.7 mi
- Avantara Chicago Ridge · Chicago Ridge · 4 stars · 4.1 mi
- Warren Barr Oak Lawn · Oak Lawn · 4 stars · 5.2 mi
Other Aliya Healthcare nursing homes in Illinois
- Aliya of Homewood · Homewood · 4 stars
- Aliya of Evanston · Evanston · 4 stars
- Aliya of Highwood · Highwood · 4 stars
- Aliya of Palatine · Palatine · 4 stars
- Thryve of South Holland · South Holland · 3 stars
- Thryve of Burbank · Burbank · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Aliya Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.