facebook tracking The Citadel of Northbrook, Northbrook IL: CMS Ratings
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The Citadel of Northbrook

All states › Illinois › Northbrook › The Citadel of Northbrook

3300 Milwaukee Ave. Northbrook, IL 60062 · Cook County

(847) 795-9700

All 5 nursing homes in Northbrook, IL (5 take Medicaid)

Accepts Medicare Accepts Medicaid 158 certified beds For profit

CMS certification number 145982 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Citadel of Northbrook a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Citadel of Northbrook as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Illinois average of 2.6. Inspectors issued 13 citations in the last three years. CMS imposed 1 penalty, including $10,033 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 3 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.47 hours per resident per day at The Citadel of Northbrook, above the Illinois median of 3.33 (US median: 3.72). About 0.70 of those hours are from registered nurses. On weekends it falls to 3.22 hours, 7% below its all-week average. 27.7% of nursing staff left within a year (Illinois median 43.5%). That is lower than most homes in Illinois, a sign of a steadier team.

Nursing care per resident per day 3.47 hours
Above the Illinois median of 3.33 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.70 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.22 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 27.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 20% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds158
Residents per day 136 About 86% of beds filled, on average
OwnershipFor profit - Individual
Payment acceptedMedicare and Medicaid
Certified sinceApril 1999
Part of a chainCitadel Healthcare
Legal business nameCITADEL OF NORTHBROOK LLC

Paying for care at The Citadel of Northbrook: Medicare and Medicaid

The Citadel of Northbrook is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on December 11, 2025 and found 2 deficiencies. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at The Citadel of Northbrook across 5 inspection dates, 2 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on December 11, 2025. The most common areas cited were quality of life and care (5) and resident rights (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, December 11, 2025).

December 11, 2025 · 2 citations

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Dec 29, 2025)

EEnsure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0757 · Deficient, Provider has date of correction (Dec 29, 2025)

February 21, 2025 · 6 citations

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Feb 28, 2025)

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Deficient, Provider has date of correction (Feb 28, 2025)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Feb 28, 2025)

DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0688 · Deficient, Provider has date of correction (Feb 28, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Feb 28, 2025)

BPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Potential for minimal harm · Resident Rights Deficiencies · Tag F0575 · Deficient, Provider has date of correction (Feb 28, 2025)

May 17, 2024 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (May 28, 2024)

April 11, 2024 · 3 citations

EEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Apr 25, 2024)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Apr 25, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 25, 2024)

January 27, 2024 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Feb 6, 2024)

Questions to ask on a tour of The Citadel of Northbrook

  1. Inspectors cited the home at the actual-harm level on December 11, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  3. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $10,033 in fines.

DateTypeAmount or length
Jan 27, 2024 Fine $10,033

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 2/5 2/5
August 2026 4/5 4/5 2/5 3/5
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Location

Hospitals near The Citadel of Northbrook

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Elevate Care Abington Glenview · 1.9 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 192 beds · Medicaid
Brandel Health and Rehab Northbrook · 2.0 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 102 beds · Medicaid
Glenview Terrace Glenview · 2.2 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 314 beds · Medicaid
Eden Vista Prospect Heights Prospect Heights · 2.4 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 30 beds
Ascension Nazarethville Place Des Plaines · 2.6 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 68 beds · Medicaid

More nursing homes near The Citadel of Northbrook ›   All nursing homes in Northbrook ›

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Other Citadel Healthcare nursing homes in Illinois

Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Citadel Healthcare nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/illinois/northbrook/the-citadel-of-northbrook/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.