All states › Illinois › Tuscola › The Haven of Tuscola
1203 Egyptian Trail Tuscola, IL 61953 · Douglas County
CMS certification number 146086 · See this home on Medicare Care Compare
Is The Haven of Tuscola a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Haven of Tuscola as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Illinois average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.97 hours per resident per day at The Haven of Tuscola, below the Illinois median of 3.33 (US median: 3.72). About 0.29 of those hours are from registered nurses. On weekends it falls to 2.54 hours, 14% below its all-week average. 44.4% of nursing staff left within a year (Illinois median 43.5%).
About this nursing home
Paying for care at The Haven of Tuscola: Medicare and Medicaid
The Haven of Tuscola is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Illinois's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 20, 2026 and found 11 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 85 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 85 citations at The Haven of Tuscola across 15 inspection dates, 35 of them from complaint investigations. 8 were at the actual-harm level (G–I), most recently on July 31, 2026. The most common areas cited were quality of life and care (26) and resident rights (14). The most serious was cited under the CMS rule to "provide safe, appropriate pain management for a resident who requires such services" (tag F0697, level G, July 31, 2026). 5 citations were under CMS's abuse, neglect and exploitation rules.
July 31, 2026 · 2 citations · includes complaint inspection
GProvide safe, appropriate pain management for a resident who requires such services.
GEnsure that residents are free from significant medication errors.
May 20, 2026 · 12 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
FProvide and implement an infection prevention and control program.
EKeep residents' personal and medical records private and confidential.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
BProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
February 4, 2026 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 28, 2025 · 2 citations · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
August 26, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProvide enough food/fluids to maintain a resident's health.
GEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
March 4, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
January 28, 2025 · 14 citations
FEnsure residents have reasonable access to and privacy in their use of communication methods.
FVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EProvide safe and appropriate respiratory care for a resident when needed.
EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
November 14, 2024 · 1 citation · includes complaint inspection
EProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 30, 2024 · 3 citations · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide and implement an infection prevention and control program.
August 16, 2024 · 5 citations · includes complaint inspection
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
June 9, 2024 · 4 citations · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
May 1, 2024 · 5 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
February 22, 2024 · 25 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
FProvide and implement an infection prevention and control program.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EProvide enough food/fluids to maintain a resident's health.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide or get specialized rehabilitative services as required for a resident.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care by qualified persons according to each resident's written plan of care.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
January 25, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 31, 2023 · 6 citations, includes actual harm · includes complaint inspection
GProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Questions to ask on a tour of The Haven of Tuscola
- Inspectors cited the home at the actual-harm level on July 31, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 14, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $87,369 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 20, 2026 | Fine | $26,180 |
| May 20, 2026 | Payment Denial | 43 days of payments denied |
| Feb 4, 2026 | Fine | $14,505 |
| Aug 26, 2025 | Fine | $21,821 |
| Oct 31, 2023 | Fine | $24,863 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 2/5 |
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Location
Hospitals near The Haven of Tuscola
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
20.5 mi
Sarah Bush Lincoln Health Center MattoonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 30m for patients treated and sent home
-
22.9 mi
John & Mary Kirby Hospital MonticelloEmergency roomMedian ER visit 2h 13m for patients treated and sent home
- 23.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Haven of Tuscola › All nursing homes in Tuscola ›
Compare The Haven of Tuscola with the 3 closest homes side by side ›
Other Haven Healthcare nursing homes in Illinois
- The Haven of Bridgeport · Bridgeport · 3 stars
- The Haven of St. Elmo · St Elmo · 2 stars
- The Haven of Bement · Bement · 1 stars
- The Haven of Ridgeview · Oblong · 1 stars
- The Haven of Paris · Paris · 1 stars
- Haven of Champaign · Champaign · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Haven Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.