facebook tracking West River Health Campus, Evansville IN: CMS Ratings
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West River Health Campus

All states › Indiana › Evansville › West River Health Campus

714 S Eickhoff Rd Evansville, IN 47712 · Vanderburgh County

(812) 985-9878

All 17 nursing homes in Evansville, IN (17 take Medicaid)

Accepts Medicare Accepts Medicaid 61 certified beds Government

CMS certification number 155785 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is West River Health Campus a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West River Health Campus as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Indiana average of 3.2. Inspectors issued 17 citations in the last three years. CMS imposed 1 penalty, including $18,655 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.23 hours per resident per day at West River Health Campus, above the Indiana median of 3.60 (US median: 3.72). About 0.82 of those hours are from registered nurses. On weekends it falls to 3.84 hours, 9% below its all-week average. 44.7% of nursing staff left within a year (Indiana median 45.5%).

Nursing care per resident per day 4.23 hours
Above the Indiana median of 3.60 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.82 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.84 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 44.7% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 40% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds61
Residents per day 51 About 84% of beds filled, on average
OwnershipGovernment - County
Payment acceptedMedicare and Medicaid
Certified sinceFebruary 2011
Part of a chainTrilogy Health Services
Legal business nameGOOD SAMARITAN HOSPITAL

Paying for care at West River Health Campus: Medicare and Medicaid

West River Health Campus is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 15, 2025 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 17 citations at West River Health Campus across 6 inspection dates, 4 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on August 19, 2024. The most common areas cited were quality of life and care (7) and pharmacy service (3). The most serious was cited under the CMS rule to "provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections" (tag F0690, level G, August 19, 2024).

December 30, 2025 · 1 citation · includes complaint inspection

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Complaint inspection · Deficient, Provider has date of correction (Jan 20, 2026)

August 15, 2025 · 3 citations · includes complaint inspection

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Deficient, Provider has date of correction (Sep 22, 2025)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Complaint inspection · Deficient, Provider has date of correction (Sep 22, 2025)

DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0925 · Deficient, Provider has date of correction (Sep 22, 2025)

June 5, 2025 · 1 citation · includes complaint inspection

DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0627 · Complaint inspection · Deficient, Provider has date of correction (Jun 24, 2025)

August 19, 2024 · 7 citations, includes actual harm

GProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Actual harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Sep 9, 2024)

EProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Sep 9, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 9, 2024)

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 9, 2024)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Sep 9, 2024)

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Sep 9, 2024)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Sep 9, 2024)

May 9, 2024 · 1 citation, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Past Non-Compliance (Feb 13, 2024)

May 15, 2023 · 4 citations

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jun 9, 2023)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jun 9, 2023)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Jun 9, 2023)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Jun 9, 2023)

Questions to ask on a tour of West River Health Campus

  1. Inspectors cited the home at the actual-harm level on August 19, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $18,655 in fines.

DateTypeAmount or length
Aug 19, 2024 Fine $18,655

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 3/5 3/5 5/5
August 2026 4/5 3/5 3/5 5/5
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Location

Hospitals near West River Health Campus

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 5.9 mi
    Deaconess Hospital INC Evansville
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 6m for patients treated and sent home
  • 9.5 mi
    St Mary's Medical Center of Evansville INC Evansville
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 46m for patients treated and sent home
  • 9.5 mi
    Deaconess Henderson Hospital Henderson
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 2h 7m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

The Terrace at Solarbron Evansville · 1.0 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 91 beds · Medicaid
Park Terrace Village Evansville · 1.8 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 96 beds · Medicaid
River Bend Nursing and Rehabilitation Evansville · 3.7 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 113 beds · Medicaid
Parkview Care Center Evansville · 4.8 mi away ★★★☆☆ Inspection 2/5 · Staffing 4/5 99 beds · Medicaid
Brickyard Healthcare - Woodbridge Care Center Evansville · 5.7 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 67 beds · Medicaid

More nursing homes near West River Health Campus ›   All nursing homes in Evansville ›

Compare West River Health Campus with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Other Trilogy Health Services nursing homes in Indiana

Affiliation comes from CMS's affiliated-entity data, October 2026. All 127 Trilogy Health Services nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/indiana/evansville/west-river-health-campus/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.