All states › Indiana › New Castle › Glen Oaks Health Campus
601 W Cr 200 S New Castle, IN 47362 · Henry County
All 5 nursing homes in New Castle, IN (5 take Medicaid)
CMS certification number 155759 · See this home on Medicare Care Compare
Is Glen Oaks Health Campus a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Glen Oaks Health Campus as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Indiana average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.19 hours per resident per day at Glen Oaks Health Campus, below the Indiana median of 3.60 (US median: 3.72). About 0.68 of those hours are from registered nurses. On weekends it falls to 2.59 hours, 19% below its all-week average. Ask how weekends are staffed. 30% of nursing staff left within a year (Indiana median 45.5%). That is lower than most homes in Indiana, a sign of a steadier team.
About this nursing home
Paying for care at Glen Oaks Health Campus: Medicare and Medicaid
Glen Oaks Health Campus is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Indiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 25, 2025 and found 5 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Glen Oaks Health Campus across 4 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 19 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (10) and resident rights (4). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, November 25, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
April 28, 2026 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 25, 2025 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
August 13, 2024 · 4 citations
DReasonably accommodate the needs and preferences of each resident.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide enough food/fluids to maintain a resident's health.
June 16, 2023 · 8 citations
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DReasonably accommodate the needs and preferences of each resident.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Glen Oaks Health Campus
- CMS cited the home under its abuse and neglect rules on April 28, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 19% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 2/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Glen Oaks Health Campus
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.3 mi
Henry County Memorial Hospital New CastleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 28m for patients treated and sent home
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19.5 mi
Rush Memorial Hospital RushvilleEmergency roomMedian ER visit 1h 39m for patients treated and sent home
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20.2 mi
Saint John's Health System AndersonEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 35m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Glen Oaks Health Campus › All nursing homes in New Castle ›
Compare Glen Oaks Health Campus with the 3 closest homes side by side ›
Other Trilogy Health Services nursing homes in Indiana
- Waterford Crossing · Goshen · 5 stars
- Harrison's Crossing Health Campus · Terre Haute · 5 stars
- Ridgewood Health Campus · Lawrenceburg · 5 stars
- Wellbrooke of Westfield · Westfield · 5 stars
- The Springs of Mooresville · Mooresville · 5 stars
- White Oak Health Campus · Monticello · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 127 Trilogy Health Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.