All states › Iowa › West Burlington › Southeast Iowa Regional Medical - Klein Center
1307 South Gear Avenue West Burlington, IA 52655 · Des Moines County
CMS certification number 165110 · See this home on Medicare Care Compare
Is Southeast Iowa Regional Medical - Klein Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Southeast Iowa Regional Medical - Klein Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Iowa average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.67 hours per resident per day at Southeast Iowa Regional Medical - Klein Center, above the Iowa median of 3.76 (US median: 3.72). About 1.41 of those hours are from registered nurses. On weekends it falls to 4.22 hours, 10% below its all-week average. 24.7% of nursing staff left within a year (Iowa median 41.7%). That is lower than most homes in Iowa, a sign of a steadier team.
About this nursing home
Paying for care at Southeast Iowa Regional Medical - Klein Center: Medicare and Medicaid
Southeast Iowa Regional Medical - Klein Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Iowa's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
This home is located in a hospital.
Health inspections
The most recent standard inspection was on June 18, 2026 and found 8 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Southeast Iowa Regional Medical - Klein Center across 7 inspection dates, 8 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 17, 2025 (complaint inspection). The most common areas cited were quality of life and care (5) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, December 17, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
June 18, 2026 · 8 citations
EEnsure that residents are fully informed and understand their health status, care and treatments.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DKeep residents' personal and medical records private and confidential.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 17, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 30, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 26, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 1, 2025 · 5 citations · includes complaint inspection
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
November 13, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 13, 2024 · 2 citations
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure services provided by the nursing facility meet professional standards of quality.
Questions to ask on a tour of Southeast Iowa Regional Medical - Klein Center
- Inspectors cited the home at the immediate-jeopardy level on December 17, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 18, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $65,094 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 17, 2025 | Fine | $57,073 |
| Nov 12, 2024 | Fine | $8,021 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 5/5 | 4/5 |
| August 2026 | 2/5 | 1/5 | 5/5 | 4/5 |
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Location
Hospitals near Southeast Iowa Regional Medical - Klein Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
Southeast Iowa Regional Medical Center West BurlingtonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 12m for patients treated and sent home
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23.0 mi
Henry County Health Center Mt PleasantEmergency roomMedian ER visit 1h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Higher-rated nursing homes within 10 miles
- Oakview Nursing and Rehabilitation · Burlington · 3 stars · 0.7 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.