All states › Iowa › West Point › West Point Care Center
607 6th Street West Point, IA 52656 · Lee County
CMS certification number 165569 · See this home on Medicare Care Compare
Is West Point Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for West Point Care Center as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Iowa average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.88 hours per resident per day at West Point Care Center, above the Iowa median of 3.76 (US median: 3.72). About 0.89 of those hours are from registered nurses. On weekends it falls to 3.10 hours, 20% below its all-week average. Ask how weekends are staffed. 51.4% of nursing staff left within a year (Iowa median 41.7%).
About this nursing home
Paying for care at West Point Care Center: Medicare and Medicaid
West Point Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Iowa's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 7, 2026 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 9 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 9 citations at West Point Care Center across 5 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on January 22, 2024. The most common areas cited were freedom from abuse, neglect, and exploitation (3) and quality of life and care (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, January 22, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
May 7, 2026 · 1 citation
DProvide and implement an infection prevention and control program.
January 22, 2026 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
May 29, 2025 · 3 citations
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 13, 2024 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
January 22, 2024 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
Questions to ask on a tour of West Point Care Center
- Inspectors cited the home at the actual-harm level on January 22, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 22, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $13,627 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 22, 2024 | Fine | $13,627 |
| Jan 22, 2024 | Payment Denial | 26 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
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Location
Hospitals near West Point Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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15.7 mi
Southeast Iowa Regional Medical Center West BurlingtonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 12m for patients treated and sent home
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17.6 mi
Henry County Health Center Mt PleasantEmergency roomMedian ER visit 1h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.