All states › Louisiana › Bossier City › Pilgrim Manor Skilled Nursing and Rehabilitation
1524 Doctors Drive Bossier City, LA 71111 · Bossier County
All 9 nursing homes in Bossier City, LA (6 take Medicaid)
CMS certification number 195594 · See this home on Medicare Care Compare
Is Pilgrim Manor Skilled Nursing and Rehabilitation a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pilgrim Manor Skilled Nursing and Rehabilitation as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.50 hours per resident per day at Pilgrim Manor Skilled Nursing and Rehabilitation, below the Louisiana median of 3.73 (US median: 3.72). About 0.28 of those hours are from registered nurses. On weekends it falls to 2.99 hours, 14% below its all-week average. 69.5% of nursing staff left within a year (Louisiana median 46.4%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Pilgrim Manor Skilled Nursing and Rehabilitation: Medicare and Medicaid
Pilgrim Manor Skilled Nursing and Rehabilitation is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 25, 2026 and found 6 deficiencies. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Pilgrim Manor Skilled Nursing and Rehabilitation across 7 inspection dates, 8 of them from complaint investigations. 5 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on December 4, 2024 (complaint inspection). The most common areas cited were quality of life and care (7) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level L, August 1, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
February 25, 2026 · 6 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure medication error rates are not 5 percent or greater.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide enough food/fluids to maintain a resident's health.
DProvide and implement an infection prevention and control program.
September 3, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 17, 2024 · 4 citations
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide safe and appropriate respiratory care for a resident when needed.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
December 4, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 1, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
KEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
April 24, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
January 31, 2024 · 4 citations
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
Questions to ask on a tour of Pilgrim Manor Skilled Nursing and Rehabilitation
- Inspectors cited the home at the immediate-jeopardy level on August 1, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 3, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 69.5% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $186,253 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 3, 2025 | Fine | $12,425 |
| Sep 3, 2025 | Payment Denial | 13 days of payments denied |
| Dec 4, 2024 | Fine | $52,855 |
| Aug 1, 2024 | Fine | $120,973 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
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Location
Hospitals near Pilgrim Manor Skilled Nursing and Rehabilitation
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.9 mi
-
2.4 mi
Overton Brooks VA Medical Center (Shreveport) ShreveportEmergency room ★★☆☆☆ Medicare overall 2 of 5
- 3.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pilgrim Manor Skilled Nursing and Rehabilitation › All nursing homes in Bossier City ›
Compare Pilgrim Manor Skilled Nursing and Rehabilitation with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Harmony House Nursing and Rehabilitation Center · Shreveport · 5 stars · 4.3 mi
- Old Brownlee Community Care Center · Bossier City · 5 stars · 4.4 mi
- Cornerstone Post Acute Care of Bossier · Bossier City · 5 stars · 5.5 mi
- Northwest Louisiana Veterans Home · Bossier City · 4 stars · 3.2 mi
Other Priority Management nursing homes in Louisiana
- Camelot Brookside · Jennings · 5 stars
- Chateau Terrebonne Health Care Center · Houma · 5 stars
- Chateau D'Ville Rehab and Retirement · Donaldsonville · 5 stars
- Jo Ellen Smith Convalescent Center · New Orleans · 4 stars
- Louisiana Extended Care Hospital of Lafayette · Lafayette · 3 stars
- Camelot of Broussard · Broussard · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Priority Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.