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Willow Wood at Woldenberg Village

All states › Louisiana › New Orleans › Willow Wood at Woldenberg Village

3701 Behrman Place New Orleans, LA 70114 · Orleans County

(504) 367-5640

All 11 nursing homes in New Orleans, LA (11 take Medicaid)

Accepts Medicare Accepts Medicaid 120 certified beds Non profit

CMS certification number 195156 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Willow Wood at Woldenberg Village a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Willow Wood at Woldenberg Village as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Louisiana average of 2.6. Inspectors issued 19 citations in the last three years. CMS imposed 1 penalty, including $40,248 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 4 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.58 hours per resident per day at Willow Wood at Woldenberg Village, above the Louisiana median of 3.73 (US median: 3.72). About 0.18 of those hours are from registered nurses. On weekends it falls to 3.87 hours, 15% below its all-week average. Ask how weekends are staffed. 46.4% of nursing staff left within a year (Louisiana median 46.4%).

Nursing care per resident per day 4.58 hours
Above the Louisiana median of 3.73 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.18 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.87 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 46.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 80% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds120
Residents per day 111 About 92% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1991
Legal business nameWOLDENBERG VILLAGE INC

Paying for care at Willow Wood at Woldenberg Village: Medicare and Medicaid

Willow Wood at Woldenberg Village is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on July 1, 2026 and found 5 deficiencies. In total, inspectors issued 19 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 19 citations at Willow Wood at Woldenberg Village across 6 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on November 21, 2023. The most common areas cited were quality of life and care (5) and resident rights (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, November 21, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.

July 1, 2026 · 5 citations

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Jul 28, 2026)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Jul 28, 2026)

DProvide appropriate foot care.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0687 · Deficient, Provider has date of correction (Jul 28, 2026)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jul 28, 2026)

DHave a plan that describes the process for conducting QAPI and QAA activities.

Potential for more than minimal harm · Administration Deficiencies · Tag F0865 · Deficient, Provider has date of correction (Jul 28, 2026)

July 2, 2025 · 7 citations

EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Jul 23, 2025)

EProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Jul 23, 2025)

DAllow residents to self-administer drugs if determined clinically appropriate.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0554 · Deficient, Provider has date of correction (Jul 23, 2025)

DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0644 · Deficient, Provider has date of correction (Jul 23, 2025)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Jul 23, 2025)

DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0693 · Deficient, Provider has date of correction (Jul 23, 2025)

DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jul 23, 2025)

May 6, 2025 · 3 citations · includes complaint inspection

DLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0571 · Complaint inspection · Deficient, Provider has date of correction (Jun 20, 2025)

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Complaint inspection · Deficient, Provider has date of correction (Jun 20, 2025)

BPost nurse staffing information every day.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Complaint inspection · Deficient, Provider has date of correction (Jun 20, 2025)

July 10, 2024 · 2 citations

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Aug 24, 2024)

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 24, 2024)

January 18, 2024 · 1 citation · includes complaint inspection

EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Complaint inspection · Deficient, Provider has date of correction (Mar 3, 2024)

November 21, 2023 · 1 citation, includes actual harm · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Dec 20, 2023)

Questions to ask on a tour of Willow Wood at Woldenberg Village

  1. Inspectors cited the home at the actual-harm level on November 21, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on November 21, 2023. How are staff trained, and how are concerns reported?
  3. Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
  4. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $40,248 in fines.

DateTypeAmount or length
Nov 21, 2023 Fine $40,248

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 3/5
August 2026 3/5 3/5 2/5 3/5
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Location

Hospitals near Willow Wood at Woldenberg Village

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.2 mi
    St Bernard Parish Hospital Chalmette
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 0m for patients treated and sent home
  • 3.8 mi
    St Charles Surgical Hospital New Orleans
    No ER listed in Medicare data
  • 4.4 mi
    Tulane Medical Center New Orleans
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 2h 37m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Jo Ellen Smith Convalescent Center New Orleans · 1.4 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 180 beds · Medicaid
Our Lady of Wisdom Community Care Center New Orleans · 1.4 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 138 beds · Medicaid
Bayside Healthcare Center Gretna · 3.6 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 151 beds · Medicaid
St Jude's Health & Wellness Center New Orleans · 4.6 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 116 beds · Medicaid
Wynhoven Community Care Center Marrero · 4.9 mi away ★★★★☆ Inspection 3/5 · Staffing 3/5 188 beds · Medicaid

More nursing homes near Willow Wood at Woldenberg Village ›   All nursing homes in New Orleans ›

Compare Willow Wood at Woldenberg Village with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/louisiana/new-orleans/willow-wood-at-woldenberg-village/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.