All states › Louisiana › New Orleans › St Jude's Health & Wellness Center
450a S Claiborne Ave, Fl 6 New Orleans, LA 70112 · Orleans County
All 11 nursing homes in New Orleans, LA (11 take Medicaid)
CMS certification number 195517 · See this home on Medicare Care Compare
Is St Jude's Health & Wellness Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for St Jude's Health & Wellness Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.16 hours per resident per day at St Jude's Health & Wellness Center, above the Louisiana median of 3.73 (US median: 3.72). About 0.24 of those hours are from registered nurses. On weekends it falls to 3.74 hours, 10% below its all-week average. 65.8% of nursing staff left within a year (Louisiana median 46.4%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at St Jude's Health & Wellness Center: Medicare and Medicaid
St Jude's Health & Wellness Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 23, 2026 and found 2 deficiencies, plus 14 from complaint inspections in the same period. In total, inspectors issued 56 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 56 citations at St Jude's Health & Wellness Center across 12 inspection dates, 27 of them from complaint investigations. 6 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 5, 2026 (complaint inspection). The most common areas cited were resident rights (11) and resident assessment and care planning (10). The most serious was cited under the CMS rule to "ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training" (tag F0728, level L, April 8, 2024). 7 citations were under CMS's abuse, neglect and exploitation rules.
June 24, 2026 · 6 citations · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
DAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 5, 2026 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
January 23, 2026 · 7 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
October 1, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
September 10, 2025 · 1 citation · includes complaint inspection
DEnsure each resident receives an accurate assessment.
March 13, 2025 · 5 citations, includes immediate jeopardy · includes complaint inspection
KProvide timely, quality laboratory services/tests to meet the needs of residents.
KAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide and implement an infection prevention and control program.
January 30, 2025 · 16 citations
EHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
DProvide or obtain dental services for each resident.
DDispose of garbage and refuse properly.
DConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
December 6, 2024 · 1 citation · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 26, 2024 · 1 citation · includes complaint inspection
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
July 31, 2024 · 3 citations · includes complaint inspection
DRespond appropriately to all alleged violations.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
April 8, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
LEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
LAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
February 8, 2024 · 11 citations
EEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EObserve each nurse aide's job performance and give regular training.
EProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
BAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Questions to ask on a tour of St Jude's Health & Wellness Center
- Inspectors cited the home at the immediate-jeopardy level on April 8, 2024 under the rule on nursing and physician services. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 5, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 65.8% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
6 penalties in the last three years, including $389,089 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jan 23, 2026 | Fine | $17,345 |
| Jan 30, 2025 | Fine | $320,520 |
| Feb 8, 2024 | Fine | $8,811 |
| Feb 8, 2024 | Fine | $8,811 |
| Feb 8, 2024 | Fine | $16,801 |
| Feb 8, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 2/5 |
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Location
Hospitals near St Jude's Health & Wellness Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Southeast Louisiana Veterans Health Care System New OrleansEmergency room ★★★☆☆ Medicare overall 3 of 5
-
0.2 mi
Tulane Medical Center New OrleansEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 37m for patients treated and sent home
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0.3 mi
University Medical Center New Orleans New OrleansEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 27m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near St Jude's Health & Wellness Center › All nursing homes in New Orleans ›
Compare St Jude's Health & Wellness Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- John J Hainkel Jr Home and Rehabilitation Center · New Orleans · 5 stars · 3.6 mi
- Ochsner Medical Center Skilled Nursing Facility · Jefferson · 5 stars · 4.7 mi
- Marrero Healthcare Center · Marrero · 5 stars · 5.2 mi
- East Jefferson General Hospital - SNF · Metairie · 5 stars · 7.4 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.