All states › Louisiana › New Orleans › Chateau De Notre Dame Community Care Center
2832 Burdette Street New Orleans, LA 70125 · Orleans County
All 11 nursing homes in New Orleans, LA (11 take Medicaid)
CMS certification number 195589 · See this home on Medicare Care Compare
Is Chateau De Notre Dame Community Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Chateau De Notre Dame Community Care Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.98 hours per resident per day at Chateau De Notre Dame Community Care Center, above the Louisiana median of 3.73 (US median: 3.72). About 0.32 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 18% below its all-week average. Ask how weekends are staffed. 48.8% of nursing staff left within a year (Louisiana median 46.4%).
About this nursing home
Paying for care at Chateau De Notre Dame Community Care Center: Medicare and Medicaid
Chateau De Notre Dame Community Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 3, 2026 and found 0 deficiencies. In total, inspectors issued 18 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 18 citations at Chateau De Notre Dame Community Care Center across 8 inspection dates, 10 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 14, 2025 (complaint inspection). The most common areas cited were quality of life and care (7) and administration (2). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level K, May 20, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
June 4, 2025 · 4 citations
DEnsure each resident receives an accurate assessment.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
May 14, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
March 19, 2025 · 1 citation · includes complaint inspection
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
July 31, 2024 · 1 citation · includes complaint inspection
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
June 13, 2024 · 4 citations
DReasonably accommodate the needs and preferences of each resident.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
May 20, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
KEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
KAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
December 6, 2023 · 2 citations · includes complaint inspection
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
November 21, 2023 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Questions to ask on a tour of Chateau De Notre Dame Community Care Center
- Inspectors cited the home at the immediate-jeopardy level on May 20, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 21, 2023. How are staff trained, and how are concerns reported?
- Weekend staffing is 18% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $36,265 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 14, 2025 | Fine | $9,580 |
| May 14, 2025 | Fine | $26,685 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near Chateau De Notre Dame Community Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.8 mi
Ochsner Foundation Hospital New OrleansEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 54m for patients treated and sent home
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2.0 mi
University Medical Center New Orleans New OrleansEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 27m for patients treated and sent home
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2.1 mi
Southeast Louisiana Veterans Health Care System New OrleansEmergency room ★★★☆☆ Medicare overall 3 of 5
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Chateau De Notre Dame Community Care Center › All nursing homes in New Orleans ›
Compare Chateau De Notre Dame Community Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- John J Hainkel Jr Home and Rehabilitation Center · New Orleans · 5 stars · 2.5 mi
- Ochsner Medical Center Skilled Nursing Facility · Jefferson · 5 stars · 2.6 mi
- Marrero Healthcare Center · Marrero · 5 stars · 5.1 mi
- East Jefferson General Hospital - SNF · Metairie · 5 stars · 5.6 mi
Other Commcare Corporation nursing homes in Louisiana
- Old Brownlee Community Care Center · Bossier City · 5 stars
- Riviere De Soleil Community Care Center · Mansura · 5 stars
- Baton Rouge Health Care Center · Baton Rouge · 5 stars
- Ponchatoula Community Care Center · Ponchatoula · 5 stars
- Greenbriar Community Care Center · Slidell · 5 stars
- Old Jefferson Community Care Center · Baton Rouge · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Commcare Corporation nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.