All states › Louisiana › New Orleans › St. Margaret's Daughters Home
3525 Bienville St New Orleans, LA 70119 · Orleans County
All 11 nursing homes in New Orleans, LA (11 take Medicaid)
CMS certification number 195437 · See this home on Medicare Care Compare
Is St. Margaret's Daughters Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for St. Margaret's Daughters Home as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.33 hours per resident per day at St. Margaret's Daughters Home, above the Louisiana median of 3.73 (US median: 3.72). About 0.33 of those hours are from registered nurses. On weekends it falls to 3.81 hours, 12% below its all-week average. 56.6% of nursing staff left within a year (Louisiana median 46.4%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at St. Margaret's Daughters Home: Medicare and Medicaid
St. Margaret's Daughters Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 20, 2025 and found 5 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at St. Margaret's Daughters Home across 7 inspection dates, 23 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 40 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (8) and resident rights (6). The most serious was cited under the CMS rule to "electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data" (tag F0851, level F, December 18, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
July 23, 2026 · 6 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide behavior health training consistent with the requirements and as determined by a facility assessment.
May 20, 2026 · 1 citation · includes complaint inspection
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
August 20, 2025 · 9 citations · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
December 18, 2024 · 5 citations · includes complaint inspection
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
EEnsure medication error rates are not 5 percent or greater.
EProvide and implement an infection prevention and control program.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 28, 2024 · 7 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DObserve each nurse aide's job performance and give regular training.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
March 20, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 12, 2023 · 11 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EVerify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DAssess the resident when there is a significant change in condition
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DPost nurse staffing information every day.
Questions to ask on a tour of St. Margaret's Daughters Home
- CMS cited the home under its abuse and neglect rules on July 23, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 56.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near St. Margaret's Daughters Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
University Medical Center New Orleans New OrleansEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 5h 27m for patients treated and sent home
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1.5 mi
Southeast Louisiana Veterans Health Care System New OrleansEmergency room ★★★☆☆ Medicare overall 3 of 5
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1.6 mi
Tulane Medical Center New OrleansEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 37m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near St. Margaret's Daughters Home › All nursing homes in New Orleans ›
Compare St. Margaret's Daughters Home with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Ochsner Medical Center Skilled Nursing Facility · Jefferson · 5 stars · 3.8 mi
- John J Hainkel Jr Home and Rehabilitation Center · New Orleans · 5 stars · 4.0 mi
- East Jefferson General Hospital - SNF · Metairie · 5 stars · 6.0 mi
- Marrero Healthcare Center · Marrero · 5 stars · 6.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.