All states › Louisiana › New Roads › Pointe Coupee Healthcare
1820 False River Road New Roads, LA 70760 · Pointe Coupee County
All 2 nursing homes in New Roads, LA (2 take Medicaid)
CMS certification number 195620 · See this home on Medicare Care Compare
Is Pointe Coupee Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Pointe Coupee Healthcare as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.07 hours per resident per day at Pointe Coupee Healthcare, below the Louisiana median of 3.73 (US median: 3.72). About 0.17 of those hours are from registered nurses. On weekends it falls to 2.63 hours, 14% below its all-week average. 34.8% of nursing staff left within a year (Louisiana median 46.4%). That is lower than most homes in Louisiana, a sign of a steadier team.
About this nursing home
Paying for care at Pointe Coupee Healthcare: Medicare and Medicaid
Pointe Coupee Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 5, 2026 and found 1 deficiency. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at Pointe Coupee Healthcare across 4 inspection dates, 3 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 5, 2025 (complaint inspection). The most common areas cited were resident assessment and care planning (5) and resident rights (5). The most serious was cited under the CMS rule to "ensure services provided by the nursing facility meet professional standards of quality" (tag F0658, level K, September 5, 2025).
March 5, 2026 · 1 citation
EReasonably accommodate the needs and preferences of each resident.
September 5, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
KEnsure services provided by the nursing facility meet professional standards of quality.
KEnsure that residents are free from significant medication errors.
December 6, 2024 · 13 citations
EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide safe, appropriate pain management for a resident who requires such services.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure each resident receives an accurate assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
DKeep all essential equipment working safely.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
October 1, 2024 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Questions to ask on a tour of Pointe Coupee Healthcare
- Inspectors cited the home at the immediate-jeopardy level on September 5, 2025 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $17,345 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 5, 2025 | Fine | $17,345 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 2/5 |
| August 2026 | 1/5 | 3/5 | 1/5 | 1/5 |
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Location
Hospitals near Pointe Coupee Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.5 mi
Pointe Coupee General Hospital New RoadsEmergency roomMedian ER visit 2h 4m for patients treated and sent home
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8.3 mi
West Feliciana Parish Hospital CAH St FrancisvilleEmergency roomMedian ER visit 1h 37m for patients treated and sent home
- 17.9 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Pointe Coupee Healthcare › All nursing homes in New Roads ›
Compare Pointe Coupee Healthcare with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lakeview Manor Nursing and Rehabilitation Center · New Roads · 3 stars · 0.7 mi
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- Lady of the Oaks Retirement Manor · Lafayette · 2 stars
- Colonial Oaks Living Center · Metairie · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Plantation Management Company nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.