All states › Louisiana › Ville Platte › Heritage Manor of Ville Platte
2020 W. Main Street Ville Platte, LA 70586 · Evangeline County
CMS certification number 195507 · See this home on Medicare Care Compare
Is Heritage Manor of Ville Platte a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Manor of Ville Platte as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Louisiana average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.99 hours per resident per day at Heritage Manor of Ville Platte, above the Louisiana median of 3.73 (US median: 3.72). About 0.35 of those hours are from registered nurses. On weekends it falls to 3.14 hours, 21% below its all-week average. Ask how weekends are staffed. 38.5% of nursing staff left within a year (Louisiana median 46.4%).
About this nursing home
Paying for care at Heritage Manor of Ville Platte: Medicare and Medicaid
Heritage Manor of Ville Platte is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Louisiana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 29, 2026 and found 2 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Heritage Manor of Ville Platte across 7 inspection dates, 7 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on September 17, 2024. The most common areas cited were resident assessment and care planning (8) and freedom from abuse, neglect, and exploitation (2). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, September 17, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
January 29, 2026 · 2 citations
DReasonably accommodate the needs and preferences of each resident.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
December 9, 2025 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 29, 2025 · 4 citations · includes complaint inspection
DEnsure each resident receives an accurate assessment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
October 30, 2024 · 6 citations
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EProvide and implement an infection prevention and control program.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
September 17, 2024 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
April 11, 2024 · 1 citation · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
October 11, 2023 · 5 citations
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DPlan the resident's discharge to meet the resident's goals and needs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Questions to ask on a tour of Heritage Manor of Ville Platte
- Inspectors cited the home at the actual-harm level on September 17, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 9, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 21% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $11,022 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 17, 2024 | Fine | $11,022 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 4/5 | 3/5 | 1/5 |
| August 2026 | 3/5 | 4/5 | 3/5 | 1/5 |
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Location
Hospitals near Heritage Manor of Ville Platte
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.5 mi
Mercy Regional Medical Center Ville PlatteEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 24m for patients treated and sent home
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7.7 mi
Savoy Medical Center MamouEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 48m for patients treated and sent home
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14.7 mi
Acadian Medical Center EuniceEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 1h 56m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heritage Manor of Ville Platte › All nursing homes in Ville Platte ›
Compare Heritage Manor of Ville Platte with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Prairie Manor Nursing Home · Pine Prairie · 4 stars · 8.9 mi
Other The Beebe Family nursing homes in Louisiana
- Audubon Health and Rehab · Thibodaux · 5 stars
- The Oaks of Houma · Houma · 5 stars
- Landmark of Plaquemine · Plaquemine · 4 stars
- Heritage Manor of Slidell · Slidell · 4 stars
- Forest Manor Nursing and Rehabilitation Center · Covington · 4 stars
- Heritage Manor South · Shreveport · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 48 The Beebe Family nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.