All states › Massachusetts › Arlington › Park Avenue Health Center
146 Park Avenue Arlington, MA 02174 · Middlesex County
CMS certification number 225584 · See this home on Medicare Care Compare
Is Park Avenue Health Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Park Avenue Health Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.58 hours per resident per day at Park Avenue Health Center, below the Massachusetts median of 3.72 (US median: 3.72). About 1.06 of those hours are from registered nurses. On weekends it falls to 3.28 hours, 8% below its all-week average. 38.7% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Park Avenue Health Center: Medicare and Medicaid
Park Avenue Health Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 3, 2025 and found 6 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at Park Avenue Health Center across 8 inspection dates, 6 of them from complaint investigations. 4 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 19, 2024 (complaint inspection). The most common areas cited were quality of life and care (11) and resident assessment and care planning (7). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, November 19, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
June 22, 2026 · 2 citations · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
December 3, 2025 · 6 citations
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
August 28, 2025 · 1 citation · includes complaint inspection
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
April 29, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 19, 2025 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 19, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 18, 2024 · 14 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure each resident receives an accurate assessment.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure that residents are free from significant medication errors.
October 11, 2023 · 6 citations, includes immediate jeopardy
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JEnsure services provided by the nursing facility meet professional standards of quality.
JProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Park Avenue Health Center
- Inspectors cited the home at the immediate-jeopardy level on November 19, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on December 3, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $46,099 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 22, 2026 | Fine | $16,350 |
| Apr 29, 2025 | Fine | $12,948 |
| Nov 7, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 4/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 4/5 | 2/5 |
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Location
Hospitals near Park Avenue Health Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 2.4 mi
- 2.6 mi
-
3.7 mi
Winchester Hospital WinchesterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 53m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Park Avenue Health Center › All nursing homes in Arlington ›
Compare Park Avenue Health Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Aberjona Rehabilitation and Nursing Center · Winchester · 5 stars · 2.2 mi
- Winchester Rehabilitation and Nursing Center · Winchester · 5 stars · 2.2 mi
- Brookhaven at Lexington · Lexington · 5 stars · 3.0 mi
- Spaulding Nursing and Therapy Center - Brighton · Boston · 5 stars · 5.5 mi
Other Best Care Services nursing homes in Massachusetts
- Somerset Ridge Center · Somerset · 4 stars
- Westford Nursing and Rehabilitation Center · Westford · 4 stars
- Prescott House · North Andover · 2 stars
- Sarah S Brayton Center · Fall River · 2 stars
- Charlwell House Health and Rehabilitation · Norwood · 1 stars
- The Guardian Center · Brockton · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Best Care Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.