facebook tracking North End Rehabilitation and Healthcare Center, Boston MA
Skip to content
Nursing homes near meNear me

North End Rehabilitation and Healthcare Center

All states › Massachusetts › Boston › North End Rehabilitation and Healthcare Center

70 Fulton Street Boston, MA 02109 · Suffolk County

(781) 879-8548

All 11 nursing homes in Boston, MA (10 take Medicaid)

Accepts Medicare Accepts Medicaid 100 certified beds For profit

CMS certification number 225506 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is North End Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for North End Rehabilitation and Healthcare Center as of October 2026.

CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1. Inspectors issued 16 citations in the last three years. CMS imposed 1 penalty, including $17,345 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 4 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.60 hours per resident per day at North End Rehabilitation and Healthcare Center, above the Massachusetts median of 3.72 (US median: 3.72). About 1.54 of those hours are from registered nurses. On weekends it falls to 3.93 hours, 15% below its all-week average. 40.4% of nursing staff left within a year (Massachusetts median 36.1%).

Nursing care per resident per day 4.60 hours
Above the Massachusetts median of 3.72 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.54 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.93 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 40.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 50% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds100
Residents per day 85 About 85% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJuly 1990
Part of a chainMarquis Health Services
Legal business nameNEB OPERATOR LLC

Paying for care at North End Rehabilitation and Healthcare Center: Medicare and Medicaid

North End Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on April 30, 2026 and found 4 deficiencies. In total, inspectors issued 16 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 16 citations at North End Rehabilitation and Healthcare Center across 3 inspection dates. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 9, 2025. The most common areas cited were resident assessment and care planning (6) and quality of life and care (5). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level J, May 9, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

April 30, 2026 · 4 citations

EEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (May 18, 2026)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (May 18, 2026)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (May 18, 2026)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (May 18, 2026)

May 9, 2025 · 8 citations, includes immediate jeopardy

JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0678 · Deficient, Provider has date of correction (May 16, 2025)

JEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Immediate jeopardy · Nursing and Physician Services Deficiencies · Tag F0726 · Deficient, Provider has date of correction (May 16, 2025)

EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0693 · Deficient, Provider has date of correction (May 16, 2025)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (May 16, 2025)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (May 16, 2025)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (May 16, 2025)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (May 16, 2025)

DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Potential for more than minimal harm · Administration Deficiencies · Tag F0867 · Deficient, Provider has date of correction (May 16, 2025)

May 23, 2024 · 4 citations

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (Jun 21, 2024)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Jun 21, 2024)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Jun 21, 2024)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Jun 21, 2024)

Questions to ask on a tour of North End Rehabilitation and Healthcare Center

  1. Inspectors cited the home at the immediate-jeopardy level on May 9, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on May 23, 2024. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $17,345 in fines.

DateTypeAmount or length
May 9, 2025 Fine $17,345

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 2/5 2/5 3/5 4/5
August 2026 2/5 2/5 3/5 4/5
Add this rating badge to your websiteFree. Shows North End Rehabilitation and Healthcare Center's Medicare star rating and updates itself.

Size and colour

Preview

North End Rehabilitation and Healthcare Center Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near North End Rehabilitation and Healthcare Center

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Leonard Florence Center for Living Chelsea · 2.0 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 100 beds · Medicaid
Highland Park Rehabilitation and Healthcare Center Chelsea · 2.3 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 195 beds · Medicaid
Katzman Family Center for Living Chelsea · 2.8 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 123 beds · Medicaid
The Massachusetts Veterans Home at Chelsea Chelsea · 3.0 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 154 beds
Cambridge Rehabilitation & Nursing Center Cambridge · 3.0 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 83 beds · Medicaid

More nursing homes near North End Rehabilitation and Healthcare Center ›   All nursing homes in Boston ›

Compare North End Rehabilitation and Healthcare Center with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Other Marquis Health Services nursing homes in Massachusetts

Affiliation comes from CMS's affiliated-entity data, October 2026. All 90 Marquis Health Services nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/massachusetts/boston/north-end-rehabilitation-and-healthcare-center/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.