All states › Massachusetts › Haverhill › Haverhill Rehabilitation and Healthcare Center
126 Monument Street Haverhill, MA 01832 · Essex County
All 6 nursing homes in Haverhill, MA (6 take Medicaid)
CMS certification number 225290 · See this home on Medicare Care Compare
Is Haverhill Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Haverhill Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.47 hours per resident per day at Haverhill Rehabilitation and Healthcare Center, below the Massachusetts median of 3.72 (US median: 3.72). About 0.25 of those hours are from registered nurses. On weekends it falls to 3.07 hours, 11% below its all-week average. 52.8% of nursing staff left within a year (Massachusetts median 36.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Haverhill Rehabilitation and Healthcare Center: Medicare and Medicaid
Haverhill Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 19, 2026 and found 0 deficiencies. In total, inspectors issued 43 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 43 citations at Haverhill Rehabilitation and Healthcare Center across 4 inspection dates, 3 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on February 6, 2025. The most common areas cited were quality of life and care (13) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, February 6, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
April 24, 2025 · 15 citations
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FProvide and implement an infection prevention and control program.
FImplement a program that monitors antibiotic use.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DAssist a resident in gaining access to vision and hearing services.
DProvide appropriate foot care.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
February 6, 2025 · 2 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that residents are fully informed and understand their health status, care and treatments.
May 30, 2024 · 25 citations, includes actual harm
GProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DRegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
DEnsure that paid feeding assistants have the training they need.
BEnsure each resident receives an accurate assessment.
January 22, 2024 · 1 citation · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
Questions to ask on a tour of Haverhill Rehabilitation and Healthcare Center
- Inspectors cited the home at the actual-harm level on February 6, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 30, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 52.8% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $29,749 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 6, 2025 | Fine | $12,948 |
| May 30, 2024 | Fine | $16,801 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 1/5 | 3/5 |
| August 2026 | 2/5 | 3/5 | 1/5 | 3/5 |
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Location
Hospitals near Haverhill Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.9 mi
- 4.1 mi
-
5.1 mi
Holy Family Hospital, a Caritas Family Hospital MethuenEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 58m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Haverhill Rehabilitation and Healthcare Center › All nursing homes in Haverhill ›
Compare Haverhill Rehabilitation and Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Whittier Bradford Transitional Care Unit · Bradford · 5 stars · 1.7 mi
- Lakeview House Skilled Nursing and Residential Care Facility · Haverhill · 5 stars · 3.0 mi
- Cedar View Rehabilitation and Healthcare Center · Methuen · 5 stars · 4.6 mi
- The Meadows · North Andover · 5 stars · 5.8 mi
Other Atlas Healthcare nursing homes in Massachusetts
- Shrewsbury Rehabilitation and Nursing at Southgate · Shrewsbury · 4 stars
- Hathorne Hill Rehabilitation and Healthcare Center · Danvers · 4 stars
- Sippican Rehabilitation and Healthcare Center · Marion · 4 stars
- Oak Knoll Rehabilitation and Healthcare Center · Framingham · 3 stars
- Masconomet Rehabilitation and Healthcare Center · Topsfield · 3 stars
- Nemasket Rehabilitation and Healthcare Center · Middleborough · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 30 Atlas Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.