All states › Massachusetts › Lowell › D'Youville Senior Care
981 Varnum Avenue Lowell, MA 01854 · Middlesex County
All 7 nursing homes in Lowell, MA (6 take Medicaid)
CMS certification number 225515 · See this home on Medicare Care Compare
Is D'Youville Senior Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for D'Youville Senior Care as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.77 hours per resident per day at D'Youville Senior Care, about the same as the Massachusetts median of 3.72 (US median: 3.72). About 0.26 of those hours are from registered nurses. On weekends it falls to 3.45 hours, 9% below its all-week average. 32.7% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at D'Youville Senior Care: Medicare and Medicaid
D'Youville Senior Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 15, 2026 and found 15 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 41 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 41 citations at D'Youville Senior Care across 8 inspection dates, 8 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 41 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (11) and resident assessment and care planning (10). The most serious was cited under the CMS rule to "provide safe and appropriate respiratory care for a resident when needed" (tag F0695, level E, April 15, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
June 29, 2026 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
April 15, 2026 · 15 citations
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate foot care.
DProvide enough food/fluids to maintain a resident's health.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProvide or obtain dental services for each resident.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
February 17, 2026 · 2 citations · includes complaint inspection
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure services provided by the nursing facility meet professional standards of quality.
January 13, 2026 · 3 citations · includes complaint inspection
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
December 4, 2025 · 1 citation · includes complaint inspection
DProvide appropriate foot care.
April 11, 2025 · 9 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DAllow residents to self-administer drugs if determined clinically appropriate.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 21, 2024 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 31, 2024 · 9 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DRespond appropriately to all alleged violations.
DEnsure services provided by the nursing facility meet professional standards of quality.
DAssist a resident in gaining access to vision and hearing services.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
Questions to ask on a tour of D'Youville Senior Care
- CMS cited the home under its abuse and neglect rules on January 13, 2026. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
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Location
Hospitals near D'Youville Senior Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.2 mi
Lowell General Hospital LowellEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 27m for patients treated and sent home
- 7.8 mi
-
9.2 mi
Southern Nh Medical Center NashuaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 38m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near D'Youville Senior Care › All nursing homes in Lowell ›
Compare D'Youville Senior Care with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- D'Youville Care for Advanced Therapy · Lowell · 5 stars · 0.3 mi
- New England Pediatric Care · North Billerica · 5 stars · 4.9 mi
- Care One at Lowell · Lowell · 4 stars · 3.3 mi
- Sunny Acres Skilled Nursing and Rehabilitation · Chelmsford · 4 stars · 3.8 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.