All states › Massachusetts › Lowell › Northwood Rehabilitation & Healthcare Center
1010 Varnum Avenue Lowell, MA 01854 · Middlesex County
All 7 nursing homes in Lowell, MA (6 take Medicaid)
CMS certification number 225298 · See this home on Medicare Care Compare
Is Northwood Rehabilitation & Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Northwood Rehabilitation & Healthcare Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 2.84 hours per resident per day at Northwood Rehabilitation & Healthcare Center, below the Massachusetts median of 3.72 (US median: 3.72). About 0.44 of those hours are from registered nurses. Weekend staffing is close to its all-week average. 25.6% of nursing staff left within a year (Massachusetts median 36.1%). That is lower than most homes in Massachusetts, a sign of a steadier team.
About this nursing home
Paying for care at Northwood Rehabilitation & Healthcare Center: Medicare and Medicaid
Northwood Rehabilitation & Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 15, 2025 and found 22 deficiencies. In total, inspectors issued 55 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 55 citations at Northwood Rehabilitation & Healthcare Center across 4 inspection dates, 1 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on August 29, 2024. The most common areas cited were quality of life and care (23) and resident assessment and care planning (9). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, August 29, 2024). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 15, 2025 · 22 citations
EReasonably accommodate the needs and preferences of each resident.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide activities to meet all resident's needs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough food/fluids to maintain a resident's health.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DObserve each nurse aide's job performance and give regular training.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHelp the resident make transportation arrangements to and from radiology services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
BEnsure each resident receives an accurate assessment.
August 29, 2024 · 18 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
June 5, 2024 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 10, 2023 · 14 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EProvide or obtain dental services for each resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DEnsure medication error rates are not 5 percent or greater.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Northwood Rehabilitation & Healthcare Center
- Inspectors cited the home at the actual-harm level on August 29, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 15, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $85,178 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 29, 2024 | Fine | $85,178 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
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Location
Hospitals near Northwood Rehabilitation & Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.2 mi
Lowell General Hospital LowellEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 27m for patients treated and sent home
- 7.9 mi
-
9.2 mi
Southern Nh Medical Center NashuaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 38m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Northwood Rehabilitation & Healthcare Center › All nursing homes in Lowell ›
Compare Northwood Rehabilitation & Healthcare Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- D'Youville Care for Advanced Therapy · Lowell · 5 stars · 0.2 mi
- New England Pediatric Care · North Billerica · 5 stars · 5.0 mi
- Care One at Lowell · Lowell · 4 stars · 3.4 mi
- Sunny Acres Skilled Nursing and Rehabilitation · Chelmsford · 4 stars · 3.9 mi
Other Athena Healthcare Systems nursing homes in Massachusetts
- Tremont Rehabilitation & Skilled Care Center · Wareham · 4 stars
- Webster Manor Rehabilitation & Health Care Center · Webster · 2 stars
- Worcester Rehabilitation & Health Care Center · Worcester · 2 stars
- Southbridge Rehabilitation & Health Care Center · Southbridge · 2 stars
- Parsons Hill Rehabilitation & Health Care Center · Worcester · 2 stars
- Cape Heritage Rehabilitation & Health Care Center · Sandwich · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Athena Healthcare Systems nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.