All states › Massachusetts › Worcester › Parsons Hill Rehabilitation & Health Care Center
1350 Main Street Worcester, MA 01603 · Worcester County
All 16 nursing homes in Worcester, MA (16 take Medicaid)
CMS certification number 225390 · See this home on Medicare Care Compare
Is Parsons Hill Rehabilitation & Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Parsons Hill Rehabilitation & Health Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.19 hours per resident per day at Parsons Hill Rehabilitation & Health Care Center, below the Massachusetts median of 3.72 (US median: 3.72). About 0.34 of those hours are from registered nurses. On weekends it falls to 2.80 hours, 12% below its all-week average. 25% of nursing staff left within a year (Massachusetts median 36.1%). That is lower than most homes in Massachusetts, a sign of a steadier team.
About this nursing home
Paying for care at Parsons Hill Rehabilitation & Health Care Center: Medicare and Medicaid
Parsons Hill Rehabilitation & Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 29, 2026 and found 8 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at Parsons Hill Rehabilitation & Health Care Center across 7 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 37 were "potential for more than minimal harm" (D–F) and 3 were minimal (A–C). The most common areas cited were quality of life and care (9) and resident assessment and care planning (8). The most serious was cited under the CMS rule to "have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis" (tag F0727, level F, January 23, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 30, 2026 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 29, 2026 · 8 citations
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DProvide and implement an infection prevention and control program.
BProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
August 19, 2025 · 1 citation · includes complaint inspection
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
April 1, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
March 25, 2025 · 11 citations
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EProvide and implement an infection prevention and control program.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DAssist a resident in gaining access to vision and hearing services.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
BEnsure each resident receives an accurate assessment.
July 23, 2024 · 2 citations · includes complaint inspection
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 23, 2024 · 16 citations
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EEnsure each resident receives an accurate assessment.
EEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide activities to meet all resident's needs.
DAssist a resident in gaining access to vision and hearing services.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DObserve each nurse aide's job performance and give regular training.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
Questions to ask on a tour of Parsons Hill Rehabilitation & Health Care Center
- CMS cited the home under its abuse and neglect rules on April 29, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Parsons Hill Rehabilitation & Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.5 mi
-
3.2 mi
St Vincent Hospital WorcesterEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 26m for patients treated and sent home
- 3.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Parsons Hill Rehabilitation & Health Care Center › All nursing homes in Worcester ›
Compare Parsons Hill Rehabilitation & Health Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- West Side House LTC Facility · Worcester · 5 stars · 2.7 mi
- Lutheran Rehabilitation and Skilled Care Center · Worcester · 5 stars · 3.2 mi
- Holy Trinity Eastern Orthodox N & R Center · Worcester · 5 stars · 4.7 mi
- Knollwood Nursing Center · Worcester · 5 stars · 6.6 mi
Other Athena Healthcare Systems nursing homes in Massachusetts
- Tremont Rehabilitation & Skilled Care Center · Wareham · 4 stars
- Webster Manor Rehabilitation & Health Care Center · Webster · 2 stars
- Worcester Rehabilitation & Health Care Center · Worcester · 2 stars
- Southbridge Rehabilitation & Health Care Center · Southbridge · 2 stars
- Cape Heritage Rehabilitation & Health Care Center · Sandwich · 2 stars
- Cape Regency Rehabilitation & Health Care Center · Centerville · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 19 Athena Healthcare Systems nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.