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Skilled Nursing Facility at North Hill (The)

All states › Massachusetts › Needham › Skilled Nursing Facility at North Hill (The)

865 Central Avenue Needham, MA 02492 · Norfolk County

(781) 444-9910

All 2 nursing homes in Needham, MA (2 take Medicaid)

Accepts Medicare Accepts Medicaid 72 certified beds Non profit Continuing care retirement community

CMS certification number 225281 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Skilled Nursing Facility at North Hill (The) a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Skilled Nursing Facility at North Hill (The) as of October 2026.

CMS rates it 1 out of 5 stars overall, below the Massachusetts average of 3.1. Inspectors issued 8 citations in the last three years. CMS imposed 1 penalty, including $16,153 in fines, in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 3 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

23.1% of nursing staff left within a year (Massachusetts median 36.1%). That is lower than most homes in Massachusetts, a sign of a steadier team.

Nursing care per resident per day — hours Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours — per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care — hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 23.1% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 29.6% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds72
Residents per day 64 About 89% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1985
Legal business nameNORTH HILL NEEDHAM, INC.

Paying for care at Skilled Nursing Facility at North Hill (The): Medicare and Medicaid

Skilled Nursing Facility at North Hill (The) is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on July 22, 2026 and found 0 deficiencies. In total, inspectors issued 8 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 8 citations at Skilled Nursing Facility at North Hill (The) across 3 inspection dates, 2 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 15, 2025 (complaint inspection). The most common areas cited were infection control (2) and quality of life and care (2). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, January 15, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

July 18, 2025 · 3 citations

EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 · Deficient, Provider has date of correction (Aug 21, 2025)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Aug 21, 2025)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Aug 21, 2025)

January 15, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection

JProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Deficient, Provider has date of correction (Jan 29, 2025)

JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Jan 29, 2025)

July 11, 2024 · 3 citations

EDevelop and implement policies and procedures for flu and pneumonia vaccinations.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0883 · Deficient, Provider has date of correction (Aug 5, 2024)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Aug 5, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 5, 2024)

Questions to ask on a tour of Skilled Nursing Facility at North Hill (The)

  1. Inspectors cited the home at the immediate-jeopardy level on January 15, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on July 18, 2025. How are staff trained, and how are concerns reported?
  3. CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $16,153 in fines.

DateTypeAmount or length
Jan 15, 2025 Fine $16,153

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 1/5 2/5 1/5 3/5
August 2026 2/5 3/5 1/5 4/5
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Location

Hospitals near Skilled Nursing Facility at North Hill (The)

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Briarwood Rehabilitation & Healthcare Center Needham · 1.3 mi away ★★★★☆ Inspection 4/5 · Staffing 3/5 120 beds · Medicaid
Elizabeth Seton Wellesley · 1.4 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 84 beds · Medicaid
Stone Rehabilitation and Senior Living Newton Upper Falls · 2.1 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 82 beds · Medicaid
Adviniacare Newton Wellesley Wellesley · 2.6 mi away ★★★☆☆ Inspection 2/5 · Staffing 3/5 110 beds · Medicaid
Care One at Newton Newton · 2.7 mi away ★★☆☆☆ Inspection 1/5 · Staffing 4/5 202 beds · Medicaid

More nursing homes near Skilled Nursing Facility at North Hill (The) ›   All nursing homes in Needham ›

Compare Skilled Nursing Facility at North Hill (The) with the 3 closest homes side by side ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/massachusetts/needham/skilled-nursing-facility-at-north-hill-the/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.