All states › Massachusetts › S Natick › Riverbend of South Natick
34 South Lincoln Street S Natick, MA 01760 · Middlesex County
CMS certification number 225615 · See this home on Medicare Care Compare
Is Riverbend of South Natick a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Riverbend of South Natick as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.22 hours per resident per day at Riverbend of South Natick, above the Massachusetts median of 3.72 (US median: 3.72). About 1.01 of those hours are from registered nurses. On weekends it falls to 3.89 hours, 8% below its all-week average. 37% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Riverbend of South Natick: Medicare and Medicaid
Riverbend of South Natick is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 7, 2025 and found 2 deficiencies. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Riverbend of South Natick across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 17 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were infection control (4) and pharmacy service (4). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, January 9, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 7, 2025 · 2 citations
EProvide and implement an infection prevention and control program.
BPost nurse staffing information every day.
June 5, 2024 · 11 citations
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide enough food/fluids to maintain a resident's health.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
BEnsure each resident receives an accurate assessment.
January 9, 2023 · 6 citations
FProvide and implement an infection prevention and control program.
EEnsure medication error rates are not 5 percent or greater.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or obtain dental services for each resident.
Questions to ask on a tour of Riverbend of South Natick
- CMS cited the home under its abuse and neglect rules on June 5, 2024. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 5/5 | 3/5 |
| August 2026 | 5/5 | 4/5 | 5/5 | 5/5 |
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Location
Hospitals near Riverbend of South Natick
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.8 mi
Beth Israel Deaconess Hospital - Needham NeedhamEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 16m for patients treated and sent home
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5.2 mi
Newton-Wellesley Hospital NewtonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 25m for patients treated and sent home
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5.6 mi
Metrowest Medical Center FraminghamEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 3h 25m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Riverbend of South Natick › All nursing homes in S Natick ›
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- Pope Nursing Home · Weymouth · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Rehabilitation Associates nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.