All states › Massachusetts › New Bedford › Hathaway Manor Extended Care
863 Hathaway Road New Bedford, MA 02740 · Bristol County
All 6 nursing homes in New Bedford, MA (6 take Medicaid)
CMS certification number 225366 · See this home on Medicare Care Compare
Is Hathaway Manor Extended Care a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hathaway Manor Extended Care as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.97 hours per resident per day at Hathaway Manor Extended Care, above the Massachusetts median of 3.72 (US median: 3.72). About 0.72 of those hours are from registered nurses. On weekends it falls to 3.50 hours, 12% below its all-week average. 51.3% of nursing staff left within a year (Massachusetts median 36.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Hathaway Manor Extended Care: Medicare and Medicaid
Hathaway Manor Extended Care is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 21, 2026 and found 4 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Hathaway Manor Extended Care across 9 inspection dates, 15 of them from complaint investigations. 5 were at the actual-harm level (G–I), most recently on December 28, 2023. The most common areas cited were quality of life and care (9) and resident assessment and care planning (9). The most serious was cited under the CMS rule to "ensure services provided by the nursing facility meet professional standards of quality" (tag F0658, level G, December 28, 2023). 6 citations were under CMS's abuse, neglect and exploitation rules.
August 5, 2026 · 3 citations · includes complaint inspection
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 16, 2026 · 2 citations · includes complaint inspection
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
April 21, 2026 · 4 citations
EPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
March 17, 2026 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
January 16, 2025 · 7 citations
EProvide or obtain dental services for each resident.
DGive the resident's representative the ability to exercise the resident's rights.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
February 21, 2024 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 28, 2023 · 4 citations, includes actual harm · includes complaint inspection
GEnsure services provided by the nursing facility meet professional standards of quality.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide safe, appropriate pain management for a resident who requires such services.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 29, 2023 · 4 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure services provided by the nursing facility meet professional standards of quality.
October 12, 2023 · 8 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Questions to ask on a tour of Hathaway Manor Extended Care
- Inspectors cited the home at the actual-harm level on December 28, 2023 under the rule on resident assessment and care planning. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 16, 2026. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 51.3% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $34,887 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 24, 2023 | Fine | $11,629 |
| Nov 24, 2023 | Fine | $11,629 |
| Nov 24, 2023 | Fine | $11,629 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near Hathaway Manor Extended Care
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.9 mi
- 10.1 mi
-
10.1 mi
Southcoast Hospital Group, INC Fall RiverEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 10m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Hathaway Manor Extended Care › All nursing homes in New Bedford ›
Compare Hathaway Manor Extended Care with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Sacred Heart Nursing Home · New Bedford · 5 stars · 1.7 mi
- Alden Court Nursing Care & Rehabilitation Center · Fairhaven · 4 stars · 3.4 mi
- Our Lady's Haven of Fairhaven · Fairhaven · 4 stars · 3.5 mi
- The Oaks · New Bedford · 4 stars · 6.3 mi
Other Integritus Healthcare nursing homes in Massachusetts
- North Adams Commons Nursing & Rehabilitation Center · North Adams · 5 stars
- Mt Greylock Extended Care Facility · Pittsfield · 5 stars
- East Longmeadow Skilled Nursing Center · East Longmeadow · 4 stars
- Pilgrim Rehabilitation & Skilled Nursing Center · Peabody · 4 stars
- Hunt Nursing & Rehab Center · Danvers · 4 stars
- Hillcrest Commons Nursing & Rehabilitation Center · Pittsfield · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Integritus Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.