All states › Massachusetts › Pittsfield › Hillcrest Commons Nursing & Rehabilitation Center
169 Valentine Road Pittsfield, MA 01201 · Berkshire County
All 4 nursing homes in Pittsfield, MA (3 take Medicaid)
CMS certification number 225687 · See this home on Medicare Care Compare
Is Hillcrest Commons Nursing & Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Hillcrest Commons Nursing & Rehabilitation Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.88 hours per resident per day at Hillcrest Commons Nursing & Rehabilitation Center, above the Massachusetts median of 3.72 (US median: 3.72). About 0.40 of those hours are from registered nurses. On weekends it falls to 3.35 hours, 14% below its all-week average. 34.5% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Hillcrest Commons Nursing & Rehabilitation Center: Medicare and Medicaid
Hillcrest Commons Nursing & Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 26, 2026 and found 5 deficiencies. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Hillcrest Commons Nursing & Rehabilitation Center across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 31 were "potential for more than minimal harm" (D–F) and 3 were minimal (A–C). The most common areas cited were quality of life and care (12) and resident rights (8). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, March 25, 2025).
June 26, 2026 · 5 citations
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide enough food/fluids to maintain a resident's health.
March 25, 2025 · 21 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide enough food/fluids to maintain a resident's health.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide and implement an infection prevention and control program.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DEnsure each resident receives an accurate assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DProvide care or services that was trauma informed and/or culturally competent.
DObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide or obtain dental services for each resident.
DEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
BPost nurse staffing information every day.
January 9, 2024 · 8 citations
EProvide enough food/fluids to maintain a resident's health.
DAllow residents to self-administer drugs if determined clinically appropriate.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
CEnsure each resident receives an accurate assessment.
Questions to ask on a tour of Hillcrest Commons Nursing & Rehabilitation Center
- What do families most often ask you about before moving in?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
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Location
Hospitals near Hillcrest Commons Nursing & Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.4 mi
Berkshire Medical Center INC PittsfieldEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 14m for patients treated and sent home
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19.1 mi
Fairview Hospital Great BarringtonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 1h 53m for patients treated and sent home
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19.2 mi
North Adams Regional Hospital Corporation North AdamsEmergency roomMedian ER visit 2h 34m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Hillcrest Commons Nursing & Rehabilitation Center › All nursing homes in Pittsfield ›
Compare Hillcrest Commons Nursing & Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Mt Greylock Extended Care Facility · Pittsfield · 5 stars · 1.8 mi
- Kimball Farms Nursing Care Center · Lenox · 5 stars · 6.9 mi
- Berkshire Place · Pittsfield · 4 stars · 1.6 mi
- Springside Rehabilitation and Skilled Care Center · Pittsfield · 4 stars · 2.2 mi
Other Integritus Healthcare nursing homes in Massachusetts
- North Adams Commons Nursing & Rehabilitation Center · North Adams · 5 stars
- Mt Greylock Extended Care Facility · Pittsfield · 5 stars
- East Longmeadow Skilled Nursing Center · East Longmeadow · 4 stars
- Pilgrim Rehabilitation & Skilled Nursing Center · Peabody · 4 stars
- Hunt Nursing & Rehab Center · Danvers · 4 stars
- Linda Manor Extended Care Facility · Leeds · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Integritus Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.