All states › Massachusetts › Plymouth › Plymouth Harborside Healthcare
19 Obery Street Plymouth, MA 02360 · Plymouth County
All 3 nursing homes in Plymouth, MA (3 take Medicaid)
CMS certification number 225284 · See this home on Medicare Care Compare
Is Plymouth Harborside Healthcare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Plymouth Harborside Healthcare as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.40 hours per resident per day at Plymouth Harborside Healthcare, below the Massachusetts median of 3.72 (US median: 3.72). About 0.84 of those hours are from registered nurses. On weekends it falls to 3.01 hours, 11% below its all-week average. 50% of nursing staff left within a year (Massachusetts median 36.1%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Plymouth Harborside Healthcare: Medicare and Medicaid
Plymouth Harborside Healthcare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 13, 2026 and found 13 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 59 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 59 citations at Plymouth Harborside Healthcare across 9 inspection dates, 11 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on February 13, 2026. The most common areas cited were quality of life and care (16) and resident assessment and care planning (12). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, February 13, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
June 8, 2026 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
February 13, 2026 · 13 citations, includes immediate jeopardy
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide care or services that was trauma informed and/or culturally competent.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
EProvide a neutral and fair arbitration process and agree to arbitrator and venue.
EProvide and implement an infection prevention and control program.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
December 4, 2025 · 1 citation · includes complaint inspection
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 16, 2025 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
August 5, 2025 · 2 citations, includes actual harm · includes complaint inspection
GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 23, 2024 · 14 citations
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide care or services that was trauma informed and/or culturally competent.
EEnsure medication error rates are not 5 percent or greater.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
BPASARR screening for Mental disorders or Intellectual Disabilities
November 14, 2023 · 2 citations, includes actual harm · includes complaint inspection
GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 11, 2023 · 2 citations, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
JEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
August 30, 2023 · 21 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure that residents are free from significant medication errors.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive the resident's representative the ability to exercise the resident's rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
DKeep residents' personal and medical records private and confidential.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
BEnsure each resident receives an accurate assessment.
Questions to ask on a tour of Plymouth Harborside Healthcare
- Inspectors cited the home at the immediate-jeopardy level on February 13, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 16, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 50% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $290,784 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Feb 13, 2026 | Fine | $70,811 |
| Sep 16, 2025 | Fine | $197,977 |
| Aug 5, 2025 | Fine | $10,358 |
| Nov 14, 2023 | Fine | $11,638 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 1/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 1/5 |
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Location
Hospitals near Plymouth Harborside Healthcare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.2 mi
Beth Israel Deaconess Hospital Plymouth PlymouthEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 57m for patients treated and sent home
- 17.8 mi
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20.2 mi
Brockton Hospital BrocktonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 28m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Plymouth Harborside Healthcare › All nursing homes in Plymouth ›
Compare Plymouth Harborside Healthcare with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Life Care Center of Plymouth · Plymouth · 5 stars · 0.5 mi
- Bay Path at Duxbury Nursing & Rehabilitation Center · Duxbury · 5 stars · 7.5 mi
- Wingate at Silver Lake · Kingston · 4 stars · 8.6 mi
Other Next Step Healthcare nursing homes in Massachusetts
- Elmhurst Healthcare (The) · Melrose · 5 stars
- Westborough Healthcare · Westborough · 3 stars
- Hermitage Healthcare (The) · Worcester · 2 stars
- Garden Place Healthcare · Attleboro · 2 stars
- Dexter House Healthcare · Malden · 2 stars
- Oakhill Healthcare · Middleboro · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Next Step Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.