All states › Massachusetts › South Yarmouth › Windsor Nursing & Retirement Home
265 N Main St South Yarmouth, MA 02664 · Barnstable County
CMS certification number 225349 · See this home on Medicare Care Compare
Is Windsor Nursing & Retirement Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Windsor Nursing & Retirement Home as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.82 hours per resident per day at Windsor Nursing & Retirement Home, about the same as the Massachusetts median of 3.72 (US median: 3.72). About 0.59 of those hours are from registered nurses. On weekends it falls to 3.22 hours, 16% below its all-week average. Ask how weekends are staffed. 38.4% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at Windsor Nursing & Retirement Home: Medicare and Medicaid
Windsor Nursing & Retirement Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 19, 2026 and found 6 deficiencies. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Windsor Nursing & Retirement Home across 3 inspection dates. 1 was at the actual-harm level (G–I), most recently on October 12, 2023. The most common areas cited were quality of life and care (8) and resident rights (7). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, October 12, 2023).
March 19, 2026 · 6 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEmploy staff that are licensed, certified, or registered in accordance with state laws.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
BGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
January 9, 2025 · 8 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EAssist a resident in gaining access to vision and hearing services.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 12, 2023 · 10 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EAssist a resident in gaining access to vision and hearing services.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
BNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Questions to ask on a tour of Windsor Nursing & Retirement Home
- Inspectors cited the home at the actual-harm level on October 12, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 3/5 | 1/5 |
| August 2026 | 2/5 | 3/5 | 4/5 | 1/5 |
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Location
Hospitals near Windsor Nursing & Retirement Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
5.1 mi
Cape Cod Hospital HyannisEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 21m for patients treated and sent home
- 21.7 mi
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24.1 mi
Falmouth Hospital FalmouthEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Windsor Nursing & Retirement Home › All nursing homes in South Yarmouth ›
Compare Windsor Nursing & Retirement Home with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Pavilion · Hyannis · 5 stars · 7.3 mi
- Regalcare at Harwich · Harwich · 3 stars · 5.2 mi
Other Integritus Healthcare nursing homes in Massachusetts
- North Adams Commons Nursing & Rehabilitation Center · North Adams · 5 stars
- Mt Greylock Extended Care Facility · Pittsfield · 5 stars
- East Longmeadow Skilled Nursing Center · East Longmeadow · 4 stars
- Pilgrim Rehabilitation & Skilled Nursing Center · Peabody · 4 stars
- Hunt Nursing & Rehab Center · Danvers · 4 stars
- Hillcrest Commons Nursing & Rehabilitation Center · Pittsfield · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 14 Integritus Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.