All states › Massachusetts › Worcester › Regalcare at Worcester
25 Oriol Drive Worcester, MA 01605 · Worcester County
All 16 nursing homes in Worcester, MA (16 take Medicaid)
CMS certification number 225467 · See this home on Medicare Care Compare
Is Regalcare at Worcester a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Regalcare at Worcester as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.64 hours per resident per day at Regalcare at Worcester, about the same as the Massachusetts median of 3.72 (US median: 3.72). About 0.43 of those hours are from registered nurses. On weekends it falls to 3.26 hours, 11% below its all-week average. 38.8% of nursing staff left within a year (Massachusetts median 36.1%). 2 administrators left in the past year.
About this nursing home
Paying for care at Regalcare at Worcester: Medicare and Medicaid
Regalcare at Worcester is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 17, 2025 and found 8 deficiencies. In total, inspectors issued 31 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 31 citations at Regalcare at Worcester across 4 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 29 were "potential for more than minimal harm" (D–F) and 2 were minimal (A–C). The most common areas cited were quality of life and care (12) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "report COVID19 data to residents and families" (tag F0885, level F, June 7, 2022).
May 6, 2025 · 2 citations · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
April 17, 2025 · 8 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide or obtain dental services for each resident.
DProvide and implement an infection prevention and control program.
BEnsure each resident receives an accurate assessment.
January 4, 2024 · 7 citations
DEnsure that residents are fully informed and understand their health status, care and treatments.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
DProvide safe and appropriate respiratory care for a resident when needed.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
June 7, 2022 · 14 citations
FReport COVID19 data to residents and families.
FPerform COVID19 testing on residents and staff.
EProvide appropriate foot care.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EDispose of garbage and refuse properly.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide or get specialized rehabilitative services as required for a resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
BNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Questions to ask on a tour of Regalcare at Worcester
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 3/5 | 1/5 |
| August 2026 | 2/5 | 3/5 | 3/5 | 1/5 |
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Location
Hospitals near Regalcare at Worcester
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 1.2 mi
- 1.2 mi
-
1.3 mi
Umass Memorial Medical Center INC WorcesterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 51m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Regalcare at Worcester › All nursing homes in Worcester ›
Compare Regalcare at Worcester with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Holy Trinity Eastern Orthodox N & R Center · Worcester · 5 stars · 1.5 mi
- Knollwood Nursing Center · Worcester · 5 stars · 1.5 mi
- Lutheran Rehabilitation and Skilled Care Center · Worcester · 5 stars · 2.4 mi
- West Side House LTC Facility · Worcester · 5 stars · 2.9 mi
Other Regalcare nursing homes in Massachusetts
- Regalcare at Harwich · Harwich · 3 stars
- Regalcare at Taunton · Taunton · 2 stars
- Regalcare at Holyoke · Holyoke · 2 stars
- Regalcare at Greenfield · Greenfield · 2 stars
- Regalcare at Courtyard-Medford · Medford · 1 stars
- Regalcare at Lowell · Lowell · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Regalcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.