All states › Massachusetts › Worcester › St Francis Rehabilitation & Nursing Center
101 Plantation Street Worcester, MA 01604 · Worcester County
All 16 nursing homes in Worcester, MA (16 take Medicaid)
CMS certification number 225438 · See this home on Medicare Care Compare
Is St Francis Rehabilitation & Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for St Francis Rehabilitation & Nursing Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Massachusetts average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.87 hours per resident per day at St Francis Rehabilitation & Nursing Center, above the Massachusetts median of 3.72 (US median: 3.72). About 0.76 of those hours are from registered nurses. On weekends it falls to 3.44 hours, 11% below its all-week average. 32.5% of nursing staff left within a year (Massachusetts median 36.1%).
About this nursing home
Paying for care at St Francis Rehabilitation & Nursing Center: Medicare and Medicaid
St Francis Rehabilitation & Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Massachusetts's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 24, 2025 and found 2 deficiencies. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at St Francis Rehabilitation & Nursing Center across 5 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on April 25, 2024. The most common areas cited were quality of life and care (7) and resident rights (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, April 25, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
November 24, 2025 · 2 citations
EProvide and implement an infection prevention and control program.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
August 5, 2025 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
August 6, 2024 · 7 citations
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive residents a notice of rights, rules, services and charges.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe and appropriate respiratory care for a resident when needed.
DEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
April 25, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 11, 2023 · 8 citations
EImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EEnsure that residents are free from significant medication errors.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DAssist a resident in gaining access to vision and hearing services.
DProvide or obtain dental services for each resident.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of St Francis Rehabilitation & Nursing Center
- Inspectors cited the home at the actual-harm level on April 25, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 5, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $10,527 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 25, 2024 | Fine | $10,527 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near St Francis Rehabilitation & Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
St Vincent Hospital WorcesterEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 26m for patients treated and sent home
- 1.5 mi
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1.8 mi
Umass Memorial Medical Center INC WorcesterEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 51m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near St Francis Rehabilitation & Nursing Center › All nursing homes in Worcester ›
Compare St Francis Rehabilitation & Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Lutheran Rehabilitation and Skilled Care Center · Worcester · 5 stars · 1.4 mi
- West Side House LTC Facility · Worcester · 5 stars · 1.5 mi
- Holy Trinity Eastern Orthodox N & R Center · Worcester · 5 stars · 2.8 mi
- Knollwood Nursing Center · Worcester · 5 stars · 4.2 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.