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Paul Oliver Memorial Hospital LTCU

All states › Michigan › Frankfort › Paul Oliver Memorial Hospital LTCU

224 Park Avenue Frankfort, MI 49635 · Benzie County

(231) 352-2200

All 2 nursing homes in Frankfort, MI (2 take Medicaid)

Accepts Medicare Accepts Medicaid 35 certified beds Non profit

CMS certification number 235460 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Paul Oliver Memorial Hospital LTCU a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Paul Oliver Memorial Hospital LTCU as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Michigan average of 3.2. Inspectors issued 17 citations in the last three years. CMS imposed 1 penalty in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 5.97 hours per resident per day at Paul Oliver Memorial Hospital LTCU, above the Michigan median of 3.86 (US median: 3.72). About 1.79 of those hours are from registered nurses. On weekends it falls to 5.39 hours, 10% below its all-week average. 31% of nursing staff left within a year (Michigan median 43.8%). That is lower than most homes in Michigan, a sign of a steadier team.

Nursing care per resident per day 5.97 hours
Above the Michigan median of 3.86 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.79 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 5.39 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 31% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 30.8% a year Share of registered nurses who left over a year.
Administrators who left — Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds35
Residents per day 27 About 77% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1987
Legal business namePAUL OLIVER MEMORIAL HOSPITAL
Located in a hospitalYes

Paying for care at Paul Oliver Memorial Hospital LTCU: Medicare and Medicaid

Paul Oliver Memorial Hospital LTCU is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

This home is located in a hospital.

Health inspections

The most recent standard inspection was on May 6, 2026 and found 5 deficiencies. In total, inspectors issued 17 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 17 citations at Paul Oliver Memorial Hospital LTCU across 4 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 27, 2024. The most common areas cited were quality of life and care (6) and pharmacy service (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, June 27, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

May 6, 2026 · 5 citations

EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Deficient, Provider has date of correction (Jun 12, 2026)

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jun 12, 2026)

DPASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0645 · Deficient, Provider has date of correction (Jun 12, 2026)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Jun 12, 2026)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Jun 12, 2026)

March 20, 2025 · 1 citation

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 4, 2025)

June 27, 2024 · 1 citation, includes actual harm · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Aug 3, 2024)

February 28, 2024 · 10 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Apr 7, 2024)

FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0921 · Deficient, Provider has date of correction (Apr 7, 2024)

DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0625 · Deficient, Provider has date of correction (Apr 7, 2024)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Apr 7, 2024)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Apr 7, 2024)

DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0740 · Deficient, Provider has date of correction (Apr 7, 2024)

DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0742 · Deficient, Provider has date of correction (Apr 7, 2024)

DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0756 · Deficient, Provider has date of correction (Apr 7, 2024)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Apr 7, 2024)

CProvide and implement an infection prevention and control program.

Potential for minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Apr 7, 2024)

Questions to ask on a tour of Paul Oliver Memorial Hospital LTCU

  1. Inspectors cited the home at the actual-harm level on June 27, 2024 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on June 27, 2024. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years.

DateTypeAmount or length
Jun 27, 2024 Payment Denial 8 days of payments denied

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 5/5 5/5
August 2026 5/5 4/5 5/5 5/5
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Location

Hospitals near Paul Oliver Memorial Hospital LTCU

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Maples Benzie County Medical Care Frankfort · 2.1 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 80 beds · Medicaid
Maple Valley Nursing Home Maple Valley · 23.4 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 25 beds · Medicaid
Manistee County Medical Care Facility Manistee · 25.3 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 78 beds · Medicaid
Grand Traverse Pavilions Traverse City · 30.8 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 4/5 240 beds · Medicaid
The Villa at Traverse Point Traverse City · 30.8 mi away ★★★★☆ Inspection 3/5 · Staffing 4/5 96 beds · Medicaid

More nursing homes near Paul Oliver Memorial Hospital LTCU ›   All nursing homes in Frankfort ›

Compare Paul Oliver Memorial Hospital LTCU with the 3 closest homes side by side ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/michigan/frankfort/paul-oliver-memorial-hospital-ltcu/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.