All states › Michigan › Traverse City › The Villa at Traverse Point
2828 Concord Street Traverse City, MI 49684 · Grand Traverse County
All 5 nursing homes in Traverse City, MI (4 take Medicaid)
CMS certification number 235412 · See this home on Medicare Care Compare
Is The Villa at Traverse Point a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Villa at Traverse Point as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.91 hours per resident per day at The Villa at Traverse Point, about the same as the Michigan median of 3.86 (US median: 3.72). About 0.86 of those hours are from registered nurses. On weekends it falls to 3.13 hours, 20% below its all-week average. Ask how weekends are staffed. 58.6% of nursing staff left within a year (Michigan median 43.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Villa at Traverse Point: Medicare and Medicaid
The Villa at Traverse Point is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 22, 2026 and found 7 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 17 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 17 citations at The Villa at Traverse Point across 6 inspection dates, 6 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on August 27, 2026 (complaint inspection). The most common areas cited were quality of life and care (5) and nutrition and dietary (4). The most serious was cited under the CMS rule to "try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail" (tag F0700, level K, August 27, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
August 27, 2026 · 3 citations · includes complaint inspection
KTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
July 22, 2026 · 8 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DAllow residents to self-administer drugs if determined clinically appropriate.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
April 7, 2026 · 1 citation · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
May 8, 2025 · 2 citations
EEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DEnsure that residents are fully informed and understand their health status, care and treatments.
June 11, 2024 · 2 citations
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
December 5, 2023 · 1 citation · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
Questions to ask on a tour of The Villa at Traverse Point
- Inspectors cited the home at the immediate-jeopardy level on August 27, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 27, 2026. How are staff trained, and how are concerns reported?
- Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 58.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $200,424 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 22, 2026 | Fine | $200,424 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
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Location
Hospitals near The Villa at Traverse Point
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Munson Medical Center Traverse CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 19m for patients treated and sent home
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22.0 mi
Kalkaska Memorial Health Center KalkaskaEmergency roomMedian ER visit 1h 48m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Villa at Traverse Point › All nursing homes in Traverse City ›
Compare The Villa at Traverse Point with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Medilodge of Traverse City · Traverse City · 5 stars · 1.5 mi
Other Villa Healthcare nursing homes in Michigan
- Ambassador, A Villa Center · Detroit · 5 stars
- St. Joseph's, A Villa Center · Hamtramck · 5 stars
- The Villa at City Center · Warren · 4 stars
- Regency, A Villa Center · Taylor · 3 stars
- Villa at Willow Place · Ypslianti · 3 stars
- The Villa at West Branch · West Branch · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Villa Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.