All states › Michigan › Novi › Novi Lakes Health Campus
41795 W 12 Mile Rd Novi, MI 48377 · Oakland County
All 5 nursing homes in Novi, MI (5 take Medicaid)
CMS certification number 235718 · See this home on Medicare Care Compare
Is Novi Lakes Health Campus a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Novi Lakes Health Campus as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.26 hours per resident per day at Novi Lakes Health Campus, above the Michigan median of 3.86 (US median: 3.72). About 1.02 of those hours are from registered nurses. On weekends it falls to 3.80 hours, 11% below its all-week average. 38.8% of nursing staff left within a year (Michigan median 43.8%).
About this nursing home
Paying for care at Novi Lakes Health Campus: Medicare and Medicaid
Novi Lakes Health Campus is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 8, 2026 and found 6 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Novi Lakes Health Campus across 7 inspection dates, 6 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on July 29, 2026. The most common areas cited were quality of life and care (7) and resident rights (4). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, July 29, 2026).
July 29, 2026 · 2 citations · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough food/fluids to maintain a resident's health.
July 8, 2026 · 6 citations
FProvide and implement an infection prevention and control program.
EAllow residents to self-administer drugs if determined clinically appropriate.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
June 18, 2025 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 8, 2025 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
EDispose of garbage and refuse properly.
EProvide and implement an infection prevention and control program.
DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
April 17, 2024 · 7 citations
FSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EProvide and implement an infection prevention and control program.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
DObserve each nurse aide's job performance and give regular training.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
January 30, 2024 · 1 citation · includes complaint inspection
DNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
November 15, 2023 · 2 citations · includes complaint inspection
DPlan the resident's discharge to meet the resident's goals and needs.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of Novi Lakes Health Campus
- Inspectors cited the home at the actual-harm level on July 29, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
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Location
Hospitals near Novi Lakes Health Campus
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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4.1 mi
Henry Ford West Bloomfield Hospital West Bloomfield TwpEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 2m for patients treated and sent home
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7.0 mi
Huron Valley-Sinai Hospital Commerce TwpEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 35m for patients treated and sent home
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7.6 mi
St Mary Mercy Hospital LivoniaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 4h 1m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Novi Lakes Health Campus › All nursing homes in Novi ›
Compare Novi Lakes Health Campus with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Fox Run Village · Novi · 5 stars · 1.1 mi
- WellBridge of Novi · Novi · 5 stars · 3.4 mi
- Marywood Nursing Care Center · Livonia · 5 stars · 7.3 mi
- Medilodge of Plymouth · Plymouth · 5 stars · 8.8 mi
Other Trilogy Health Services nursing homes in Michigan
- Shelby Crossing Health Campus · Shelby Townhip · 5 stars
- Orchard Grove Health Campus · Romeo · 5 stars
- The Oaks at Byron Center · Byron Center · 5 stars
- The Oaks at Belmont · Belmont · 5 stars
- The Willows at East Lansing · East Lansing · 5 stars
- The Oaks at Battle Creek · Battle Creek · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 127 Trilogy Health Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.