All states › Michigan › Spring Lake › Heartwood Lodge Trinity Health
18525 Woodland Ridge Drive Spring Lake, MI 49456 · Ottawa County
CMS certification number 235373 · See this home on Medicare Care Compare
Is Heartwood Lodge Trinity Health a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heartwood Lodge Trinity Health as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.04 hours per resident per day at Heartwood Lodge Trinity Health, above the Michigan median of 3.86 (US median: 3.72). About 0.47 of those hours are from registered nurses. On weekends it falls to 3.63 hours, 10% below its all-week average. 42.9% of nursing staff left within a year (Michigan median 43.8%).
About this nursing home
Paying for care at Heartwood Lodge Trinity Health: Medicare and Medicaid
Heartwood Lodge Trinity Health is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 15, 2026 and found 3 deficiencies. In total, inspectors issued 38 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 38 citations at Heartwood Lodge Trinity Health across 7 inspection dates, 5 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on June 13, 2025. The most common areas cited were quality of life and care (9) and resident assessment and care planning (8). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, June 13, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
July 15, 2026 · 3 citations
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
August 26, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
June 13, 2025 · 21 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
FProvide and implement an infection prevention and control program.
FImplement a program that monitors antibiotic use.
EReasonably accommodate the needs and preferences of each resident.
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
April 23, 2025 · 2 citations · includes complaint inspection
EProvide and implement an infection prevention and control program.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
February 13, 2025 · 1 citation · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
October 29, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
June 27, 2024 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide safe and appropriate respiratory care for a resident when needed.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of Heartwood Lodge Trinity Health
- Inspectors cited the home at the actual-harm level on June 13, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 13, 2025. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years.
| Date | Type | Amount or length |
|---|---|---|
| Apr 23, 2025 | Payment Denial | 19 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 3/5 |
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Location
Hospitals near Heartwood Lodge Trinity Health
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.0 mi
Trinity Health Grand Haven Hospital Grand HavenEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 16m for patients treated and sent home
-
8.9 mi
Trinity Health Muskegon Hospital MuskegonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 40m for patients treated and sent home
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22.7 mi
Zeeland Community Hospital ZeelandEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 23m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heartwood Lodge Trinity Health › All nursing homes in Spring Lake ›
Compare Heartwood Lodge Trinity Health with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Harbor Terrace Senior Living · Muskegon · 4 stars · 9.6 mi
Other Trinity Health nursing homes in Michigan
- Glacier Hills · Ann Arbor · 5 stars
- The Neighborhoods of White Lake · White Lake · 5 stars
- Bellbrook · Rochester Hills · 5 stars
- Fraser Villa · Fraser · 5 stars
- Mary Free Bed Sub-Acute Rehabilitation · Grand Rapids · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 18 Trinity Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.