facebook tracking The Neighborhoods of White Lake, White Lake MI: CMS Ratings
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The Neighborhoods of White Lake

All states › Michigan › White Lake › The Neighborhoods of White Lake

10770 Elizabeth Lake Road White Lake, MI 48386 · Oakland County

(248) 618-4100

Accepts Medicare Accepts Medicaid 39 certified beds Non profit

CMS certification number 235430 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Neighborhoods of White Lake a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Neighborhoods of White Lake as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Michigan average of 3.2. Inspectors issued 7 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 2 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.58 hours per resident per day at The Neighborhoods of White Lake, above the Michigan median of 3.86 (US median: 3.72). About 0.97 of those hours are from registered nurses. On weekends it falls to 4.12 hours, 10% below its all-week average. 37.5% of nursing staff left within a year (Michigan median 43.8%).

Nursing care per resident per day 4.58 hours
Above the Michigan median of 3.86 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.97 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.12 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 37.5% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 28.6% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds39
Residents per day 35 About 90% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceMarch 1983
Part of a chainTrinity Health
Legal business nameTRINITY CONTINUING CARE SERVICES

Paying for care at The Neighborhoods of White Lake: Medicare and Medicaid

The Neighborhoods of White Lake is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on May 29, 2025 and found 0 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 7 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 7 citations at The Neighborhoods of White Lake across 4 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 7 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (2) and nursing and physician services (2). The most serious was cited under the CMS rule to "provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift" (tag F0725, level E, July 29, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.

July 29, 2026 · 1 citation · includes complaint inspection

EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0725 · Complaint inspection · Deficient, Provider has date of correction (Sep 9, 2026)

February 27, 2025 · 3 citations · includes complaint inspection

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Complaint inspection · Deficient, Provider has date of correction (Apr 1, 2025)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Apr 1, 2025)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Apr 1, 2025)

January 29, 2024 · 1 citation · includes complaint inspection

DEnsure that residents are fully informed and understand their health status, care and treatments.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0552 · Complaint inspection · Deficient, Provider has date of correction (Feb 15, 2024)

March 2, 2023 · 2 citations

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Apr 12, 2023)

DObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0710 · Deficient, Provider has date of correction (Apr 12, 2023)

Questions to ask on a tour of The Neighborhoods of White Lake

  1. CMS cited the home under its abuse and neglect rules on February 27, 2025. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 5/5 4/5
August 2026 5/5 5/5 5/5 3/5
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Location

Hospitals near The Neighborhoods of White Lake

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Westlake Health Campus Commerce · 2.1 mi away ★★★★☆ Inspection 3/5 · Staffing 4/5 61 beds · Medicaid
The Orchards at Canterbury on the Lake Waterford · 5.4 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 128 beds · Medicaid
The Villa at Green Lake Estates Orchard Lake · 5.5 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 2/5 85 beds · Medicaid
Medilodge of Milford Milford · 6.6 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 111 beds · Medicaid
Lourdes Rehabilitation and Healthcare Center Waterford · 7.3 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 80 beds · Medicaid

More nursing homes near The Neighborhoods of White Lake ›   All nursing homes in White Lake ›

Compare The Neighborhoods of White Lake with the 3 closest homes side by side ›

Other Trinity Health nursing homes in Michigan

Affiliation comes from CMS's affiliated-entity data, October 2026. All 18 Trinity Health nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/michigan/white-lake/the-neighborhoods-of-white-lake/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.