All states › Michigan › Orchard Lake › The Villa at Green Lake Estates
6470 Alden Dr Orchard Lake, MI 48324 · Oakland County
CMS certification number 235489 · See this home on Medicare Care Compare
Is The Villa at Green Lake Estates a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Villa at Green Lake Estates as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.63 hours per resident per day at The Villa at Green Lake Estates, below the Michigan median of 3.86 (US median: 3.72). About 0.42 of those hours are from registered nurses. On weekends it falls to 3.08 hours, 15% below its all-week average. Ask how weekends are staffed. 62.3% of nursing staff left within a year (Michigan median 43.8%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Villa at Green Lake Estates: Medicare and Medicaid
The Villa at Green Lake Estates is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 2, 2025 and found 8 deficiencies, plus 7 from complaint inspections in the same period. In total, inspectors issued 53 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 53 citations at The Villa at Green Lake Estates across 13 inspection dates, 29 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 8, 2025 (complaint inspection). The most common areas cited were quality of life and care (19) and resident rights (12). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, October 8, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
June 9, 2026 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
October 8, 2025 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
September 4, 2025 · 2 citations · includes complaint inspection
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 2, 2025 · 10 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
EProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
March 27, 2025 · 3 citations · includes complaint inspection
EImplement a program that monitors antibiotic use.
DProtect each resident from the wrongful use of the resident's belongings or money.
DProvide and implement an infection prevention and control program.
February 4, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
December 11, 2024 · 2 citations, includes actual harm · includes complaint inspection
GPlan the resident's discharge to meet the resident's goals and needs.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
July 2, 2024 · 2 citations · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
June 5, 2024 · 1 citation · includes complaint inspection
DReasonably accommodate the needs and preferences of each resident.
May 8, 2024 · 17 citations · includes complaint inspection
FEnsure residents have reasonable access to and privacy in their use of communication methods.
FAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DAllow residents to self-administer drugs if determined clinically appropriate.
DProtect a residents' right to refuse some types of non-requested transfers within the nursing home.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
BProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
December 21, 2023 · 3 citations, includes immediate jeopardy · includes complaint inspection
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
October 10, 2023 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
May 11, 2023 · 6 citations, includes actual harm
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Questions to ask on a tour of The Villa at Green Lake Estates
- Inspectors cited the home at the immediate-jeopardy level on October 8, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 9, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Nursing staff turnover was 62.3% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $422,110 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 4, 2025 | Fine | $177,181 |
| Jul 2, 2025 | Fine | $39,926 |
| Jul 2, 2025 | Payment Denial | 8 days of payments denied |
| Dec 21, 2023 | Fine | $205,003 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near The Villa at Green Lake Estates
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
3.7 mi
Henry Ford West Bloomfield Hospital West Bloomfield TwpEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 2m for patients treated and sent home
-
4.4 mi
Huron Valley-Sinai Hospital Commerce TwpEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 35m for patients treated and sent home
- 6.0 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Villa at Green Lake Estates › All nursing homes in Orchard Lake ›
Compare The Villa at Green Lake Estates with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Neighborhoods of White Lake · White Lake · 5 stars · 5.5 mi
- Lourdes Rehabilitation and Healthcare Center · Waterford · 5 stars · 5.7 mi
- Fox Run Village · Novi · 5 stars · 6.0 mi
- WellBridge of Novi · Novi · 5 stars · 9.6 mi
Other Villa Healthcare nursing homes in Michigan
- Ambassador, A Villa Center · Detroit · 5 stars
- St. Joseph's, A Villa Center · Hamtramck · 5 stars
- The Villa at Traverse Point · Traverse City · 4 stars
- The Villa at City Center · Warren · 4 stars
- Regency, A Villa Center · Taylor · 3 stars
- Villa at Willow Place · Ypslianti · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Villa Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.