All states › Michigan › Waterford › Lourdes Rehabilitation and Healthcare Center
2300 Watkins Lake Rd Waterford, MI 48328 · Oakland County
All 3 nursing homes in Waterford, MI (3 take Medicaid)
CMS certification number 235252 · See this home on Medicare Care Compare
Is Lourdes Rehabilitation and Healthcare Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Lourdes Rehabilitation and Healthcare Center as of October 2026.
CMS rates it 5 out of 5 stars overall, above the Michigan average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.89 hours per resident per day at Lourdes Rehabilitation and Healthcare Center, about the same as the Michigan median of 3.86 (US median: 3.72). About 0.80 of those hours are from registered nurses. On weekends it falls to 3.37 hours, 13% below its all-week average. 27.8% of nursing staff left within a year (Michigan median 43.8%). That is lower than most homes in Michigan, a sign of a steadier team.
About this nursing home
Paying for care at Lourdes Rehabilitation and Healthcare Center: Medicare and Medicaid
Lourdes Rehabilitation and Healthcare Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Michigan's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 28, 2025 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 12 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 12 citations at Lourdes Rehabilitation and Healthcare Center across 4 inspection dates, 1 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on June 29, 2026. The most common areas cited were quality of life and care (5) and pharmacy service (2). The most serious was cited under the CMS rule to "assist a resident in gaining access to vision and hearing services" (tag F0685, level G, June 29, 2026).
June 29, 2026 · 1 citation · includes complaint inspection
GAssist a resident in gaining access to vision and hearing services.
August 28, 2025 · 1 citation
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
July 23, 2024 · 4 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
August 24, 2023 · 6 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAllow residents to self-administer drugs if determined clinically appropriate.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
Questions to ask on a tour of Lourdes Rehabilitation and Healthcare Center
- Inspectors cited the home at the actual-harm level on June 29, 2026 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 5/5 | 4/5 | 4/5 | 5/5 |
| August 2026 | 5/5 | 5/5 | 4/5 | 5/5 |
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Location
Hospitals near Lourdes Rehabilitation and Healthcare Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 3.2 mi
-
3.8 mi
McLaren Oakland PontiacEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 43m for patients treated and sent home
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5.3 mi
St Joseph Mercy Oakland PontiacEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.