All states › Minnesota › Eden Prairie › Flagstone
12500 Castlemoor Drive Eden Prairie, MN 55344 · Hennepin County
CMS certification number 245312 · See this home on Medicare Care Compare
Is Flagstone a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Flagstone as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Minnesota average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.31 hours per resident per day at Flagstone, above the Minnesota median of 4.18 (US median: 3.72). About 1.23 of those hours are from registered nurses. On weekends it falls to 4.05 hours, 6% below its all-week average. 34.6% of nursing staff left within a year (Minnesota median 39.7%).
About this nursing home
Paying for care at Flagstone: Medicare and Medicaid
Flagstone is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Minnesota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 20, 2026 and found 9 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Flagstone across 4 inspection dates, 3 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 27 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (9) and pharmacy service (5). The most serious was cited under the CMS rule to "ensure services provided by the nursing facility meet professional standards of quality" (tag F0658, level E, July 17, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 20, 2026 · 10 citations · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
July 17, 2025 · 2 citations · includes complaint inspection
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide and implement an infection prevention and control program.
January 29, 2025 · 9 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DAllow residents to self-administer drugs if determined clinically appropriate.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide activities to meet all resident's needs.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure medication error rates are not 5 percent or greater.
March 20, 2024 · 6 citations
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement a program that monitors antibiotic use.
Questions to ask on a tour of Flagstone
- CMS cited the home under its abuse and neglect rules on March 20, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 5/5 | 4/5 |
| August 2026 | 4/5 | 3/5 | 5/5 | 4/5 |
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Location
Hospitals near Flagstone
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.7 mi
Fairview Southdale Hospital EdinaEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 24m for patients treated and sent home
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6.4 mi
Park Nicollet Methodist Hospital Saint Louis ParkEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 17m for patients treated and sent home
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6.6 mi
St Francis Regional Medical Center ShakopeeEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Flagstone › All nursing homes in Eden Prairie ›
Compare Flagstone with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Friendship Village of Bloomington · Bloomington · 5 stars · 2.1 mi
- Minnesota Masonic Home Care Center · Bloomington · 5 stars · 5.6 mi
- Sholom Home West · Saint Louis Park · 5 stars · 6.3 mi
- Presbyterian Homes of Bloomington · Bloomington · 5 stars · 6.4 mi
Other Presbyterian Homes & Services nursing homes in Minnesota
- Norris Square · Cottage Grove · 5 stars
- Presbyterian Homes of Bloomington · Bloomington · 5 stars
- Folkestone · Wayzata · 5 stars
- Langton Shores · Roseville · 5 stars
- Heartwood · Crosby · 5 stars
- Gracepointe Crossing Gables · Cambridge · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 21 Presbyterian Homes & Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.