All states › Minnesota › Two Harbors › The Waterview Shores
402 - 13th Avenue Two Harbors, MN 55616 · Lake County
CMS certification number 245471 · See this home on Medicare Care Compare
Is The Waterview Shores a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Waterview Shores as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Minnesota average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.33 hours per resident per day at The Waterview Shores, below the Minnesota median of 4.18 (US median: 3.72). About 0.75 of those hours are from registered nurses. On weekends it falls to 3.06 hours, 8% below its all-week average. 56.4% of nursing staff left within a year (Minnesota median 39.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Waterview Shores: Medicare and Medicaid
The Waterview Shores is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Minnesota's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 23, 2026 and found 2 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at The Waterview Shores across 8 inspection dates, 7 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 4, 2026 (complaint inspection). The most common areas cited were quality of life and care (5) and resident rights (4). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, May 4, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 23, 2026 · 2 citations
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
May 4, 2026 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that residents are free from significant medication errors.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 11, 2025 · 1 citation, includes actual harm · includes complaint inspection
GDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
August 22, 2025 · 1 citation · includes complaint inspection
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
June 5, 2025 · 6 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
FProvide and implement an infection prevention and control program.
DEnsure each resident receives an accurate assessment.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
November 6, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
April 25, 2024 · 7 citations
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAllow residents to self-administer drugs if determined clinically appropriate.
DKeep residents' personal and medical records private and confidential.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure medication error rates are not 5 percent or greater.
DProvide and implement an infection prevention and control program.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
January 25, 2024 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Questions to ask on a tour of The Waterview Shores
- Inspectors cited the home at the immediate-jeopardy level on May 4, 2026 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 25, 2024. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 56.4% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $334,488 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 4, 2026 | Fine | $334,488 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 2/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
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Location
Hospitals near The Waterview Shores
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Lake View Memorial Hospital Two HarborsEmergency roomMedian ER visit 2h 4m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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- The Estates at Linden · Stillwater · 4 stars
- The Green Prairie Rehabilitation Center · Plainview · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 45 Monarch Healthcare Management nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.