All states › Missouri › Excelsior Springs › Valley Manor and Rehabilitation Center
1410 Hospital Drive Excelsior Springs, MO 64024 · Clay County
All 2 nursing homes in Excelsior Springs, MO (2 take Medicaid)
CMS certification number 265356 · See this home on Medicare Care Compare
Is Valley Manor and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Valley Manor and Rehabilitation Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Missouri average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.11 hours per resident per day at Valley Manor and Rehabilitation Center, below the Missouri median of 3.37 (US median: 3.72). About 0.24 of those hours are from registered nurses. On weekends it falls to 2.76 hours, 11% below its all-week average. 64.4% of nursing staff left within a year (Missouri median 56.8%).
About this nursing home
Paying for care at Valley Manor and Rehabilitation Center: Medicare and Medicaid
Valley Manor and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 18, 2025 and found 16 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 46 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 46 citations at Valley Manor and Rehabilitation Center across 5 inspection dates, 9 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 46 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident rights (12) and quality of life and care (8). The most serious was cited under the CMS rule to "ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being" (tag F0726, level F, December 18, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
August 4, 2026 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
December 18, 2025 · 21 citations · includes complaint inspection
FEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FHave a plan that describes the process for conducting QAPI and QAA activities.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
EEnsure that residents are fully informed and understand their health status, care and treatments.
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
EAssure the security of all personal funds of residents deposited with the facility.
ERespond appropriately to all alleged violations.
EAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide activities to meet all resident's needs.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DImplement a program that monitors antibiotic use.
DDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
May 1, 2025 · 1 citation · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
July 10, 2024 · 18 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EHonor the resident's right to manage his or her financial affairs.
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough food/fluids to maintain a resident's health.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
EImplement a program that monitors antibiotic use.
DEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
February 23, 2023 · 5 citations
EReasonably accommodate the needs and preferences of each resident.
EEnsure medication error rates are not 5 percent or greater.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Questions to ask on a tour of Valley Manor and Rehabilitation Center
- CMS cited the home under its abuse and neglect rules on December 18, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- The home averages about 57% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 4/5 |
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Location
Hospitals near Valley Manor and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Excelsior Springs Hospital Excelsior SpringsEmergency roomMedian ER visit 1h 39m for patients treated and sent home
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11.8 mi
Liberty Hospital LibertyEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 14m for patients treated and sent home
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16.5 mi
Ray County Memorial Hospital RichmondEmergency roomMedian ER visit 1h 53m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Valley Manor and Rehabilitation Center › All nursing homes in Excelsior Springs ›
Compare Valley Manor and Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Aspire Senior Living Excelsior Springs · Excelsior Springs · 3 stars · 0.4 mi
Other Circle B Enterprises nursing homes in Missouri
- Communities of Wildwood Ranch · Joplin · 5 stars
- Southgate Living Center · Caruthersville · 5 stars
- Riverways Manor · Van Buren · 5 stars
- Puxico Nursing and Rehabilitation Center · Puxico · 4 stars
- Houston House · Houston · 4 stars
- Riverview Nursing Center · Mokane · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 36 Circle B Enterprises nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.