All states › Missouri › Liberty › Norterre
2555 Norterre Circle Liberty, MO 64068 · Clay County
All 3 nursing homes in Liberty, MO (3 take Medicaid)
CMS certification number 265867 · See this home on Medicare Care Compare
Is Norterre a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Norterre as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Missouri average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.96 hours per resident per day at Norterre, above the Missouri median of 3.37 (US median: 3.72). About 0.60 of those hours are from registered nurses. On weekends it falls to 4.36 hours, 12% below its all-week average. 56.2% of nursing staff left within a year (Missouri median 56.8%).
About this nursing home
Paying for care at Norterre: Medicare and Medicaid
Norterre is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 16, 2025 and found 11 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 20 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 20 citations at Norterre across 4 inspection dates, 2 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on July 23, 2026. The most common areas cited were quality of life and care (8) and resident assessment and care planning (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, July 23, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
July 23, 2026 · 1 citation · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
November 20, 2025 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 16, 2025 · 11 citations
ENotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure services provided by the nursing facility meet professional standards of quality.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide activities to meet all resident's needs.
EProvide enough food/fluids to maintain a resident's health.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure medication error rates are not 5 percent or greater.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
DEnsure the activities program is directed by a qualified professional.
August 23, 2019 · 7 citations
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure medication error rates are not 5 percent or greater.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Norterre
- Inspectors cited the home at the actual-harm level on July 23, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 23, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 4/5 |
| August 2026 | 3/5 | 3/5 | 3/5 | 4/5 |
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Location
Hospitals near Norterre
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Liberty Hospital LibertyEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 14m for patients treated and sent home
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10.9 mi
Saint Luke's Northland Hosp SmithvilleEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 59m for patients treated and sent home
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11.1 mi
Nkc Health North Kansas CityEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 0m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Norterre › All nursing homes in Liberty ›
Compare Norterre with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Pleasant Valley Manor Care Center · Liberty · 5 stars · 5.1 mi
- Linden Woods Village · Gladstone · 4 stars · 7.5 mi
- Avalon View Health and Wellness · Liberty · 3 stars · 2.3 mi
- Ignite Medical Resort Kansas City · Kansas City · 3 stars · 8.1 mi
Other Tutera Senior Living & Health Care nursing homes in Missouri
- Monterey Park Rehabilitation & Health Care Center · Independence · 5 stars
- Carnegie Village Rehabilitation & Health Care Center · Belton · 3 stars
- Tiffany Springs Rehabilitation & Health Care Center · Kansas City · 3 stars
- Northland Rehabilitation & Health Care Center · Kansas City · 2 stars
- Highland Rehabilitation & Health Care Center · Kansas City · 2 stars
- Windsor Estates of St Charles · Saint Charles · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 24 Tutera Senior Living & Health Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.