All states › Missouri › Kansas City › Highland Rehabilitation & Health Care Center
904 East 68th Street Kansas City, MO 64131 · Jackson County
All 23 nursing homes in Kansas City, MO (22 take Medicaid)
CMS certification number 265167 · See this home on Medicare Care Compare
Is Highland Rehabilitation & Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Highland Rehabilitation & Health Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Missouri average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.11 hours per resident per day at Highland Rehabilitation & Health Care Center, below the Missouri median of 3.37 (US median: 3.72). About 0.24 of those hours are from registered nurses. On weekends it falls to 2.73 hours, 12% below its all-week average. 48.2% of nursing staff left within a year (Missouri median 56.8%).
About this nursing home
Paying for care at Highland Rehabilitation & Health Care Center: Medicare and Medicaid
Highland Rehabilitation & Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 8, 2025 and found 7 deficiencies, plus 15 from complaint inspections in the same period. In total, inspectors issued 42 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 42 citations at Highland Rehabilitation & Health Care Center across 14 inspection dates, 18 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 27, 2025 (complaint inspection). The most common areas cited were resident rights (12) and quality of life and care (10). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, March 27, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
August 24, 2026 · 2 citations · includes complaint inspection
EEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
August 12, 2026 · 3 citations · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
July 17, 2026 · 1 citation · includes complaint inspection
EEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
June 4, 2026 · 1 citation · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 26, 2026 · 1 citation · includes complaint inspection
DGive the resident's representative the ability to exercise the resident's rights.
March 18, 2026 · 1 citation, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
December 2, 2025 · 2 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
November 18, 2025 · 1 citation · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
March 27, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 8, 2025 · 10 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DRespond appropriately to all alleged violations.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that residents are free from significant medication errors.
April 8, 2024 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
December 1, 2023 · 1 citation · includes complaint inspection
DPrepare residents for a safe transfer or discharge from the nursing home.
July 7, 2023 · 6 citations
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DPASARR screening for Mental disorders or Intellectual Disabilities
DNotify the appropriate authorities when residents with MD or ID services has a significant change in condition.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide for the safe, appropriate administration of IV fluids for a resident when needed.
November 23, 2021 · 11 citations
FProvide and implement an infection prevention and control program.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
EPost nurse staffing information every day.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHave a policy regarding use and storage of foods brought to residents by family and other visitors.
EDispose of garbage and refuse properly.
EMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Questions to ask on a tour of Highland Rehabilitation & Health Care Center
- Inspectors cited the home at the immediate-jeopardy level on March 27, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 4, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $68,070 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 18, 2026 | Fine | $19,135 |
| Dec 2, 2025 | Fine | $34,034 |
| Feb 8, 2025 | Fine | $14,901 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
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Location
Hospitals near Highland Rehabilitation & Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.0 mi
Research Medical Center Kansas CityEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 30m for patients treated and sent home
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3.2 mi
St Lukes Hospital of Kansas City Kansas CityEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 46m for patients treated and sent home
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4.2 mi
University of Kansas Hospital Kansas CityEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 5h 7m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Highland Rehabilitation & Health Care Center › All nursing homes in Kansas City ›
Compare Highland Rehabilitation & Health Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Hope Care Center · Kansas City · 5 stars · 1.9 mi
- Jeanne Jugan Center · Kansas City · 5 stars · 5.2 mi
- Seasons Rehab and Healthcare Center · Kansas City · 4 stars · 9.7 mi
- Armour Oaks Senior Living Community · Kansas City · 3 stars · 1.8 mi
Other Tutera Senior Living & Health Care nursing homes in Missouri
- Monterey Park Rehabilitation & Health Care Center · Independence · 5 stars
- Carnegie Village Rehabilitation & Health Care Center · Belton · 3 stars
- Tiffany Springs Rehabilitation & Health Care Center · Kansas City · 3 stars
- Norterre · Liberty · 2 stars
- Northland Rehabilitation & Health Care Center · Kansas City · 2 stars
- Windsor Estates of St Charles · Saint Charles · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 24 Tutera Senior Living & Health Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.