All states › Missouri › Kansas City › The Bishop Spencer Place
4301 Madison Avenue Kansas City, MO 64111 · Jackson County
All 23 nursing homes in Kansas City, MO (22 take Medicaid)
CMS certification number 265768 · See this home on Medicare Care Compare
Is The Bishop Spencer Place a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Bishop Spencer Place as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Missouri average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.21 hours per resident per day at The Bishop Spencer Place, above the Missouri median of 3.37 (US median: 3.72). About 0.91 of those hours are from registered nurses. On weekends it falls to 4.34 hours, 17% below its all-week average. Ask how weekends are staffed. 42.6% of nursing staff left within a year (Missouri median 56.8%). That is lower than most homes in Missouri, a sign of a steadier team.
About this nursing home
Paying for care at The Bishop Spencer Place: Medicare and Medicaid
The Bishop Spencer Place is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 9, 2026 and found 9 deficiencies. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at The Bishop Spencer Place across 4 inspection dates, 2 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 29, 2024 (complaint inspection). The most common areas cited were quality of life and care (8) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure that residents are free from significant medication errors" (tag F0760, level J, July 29, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
January 9, 2026 · 9 citations
FProvide and implement an infection prevention and control program.
FImplement a program that monitors antibiotic use.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
July 29, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that residents are free from significant medication errors.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
February 6, 2024 · 9 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ENotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProvide and implement an infection prevention and control program.
DPASARR screening for Mental disorders or Intellectual Disabilities
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
July 19, 2022 · 4 citations
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide safe and appropriate respiratory care for a resident when needed.
Questions to ask on a tour of The Bishop Spencer Place
- Inspectors cited the home at the immediate-jeopardy level on July 29, 2024 under the rule on pharmacy service. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on January 9, 2026. How are staff trained, and how are concerns reported?
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,021 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 29, 2024 | Fine | $8,021 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 4/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 4/5 | 3/5 |
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Location
Hospitals near The Bishop Spencer Place
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.3 mi
St Lukes Hospital of Kansas City Kansas CityEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 46m for patients treated and sent home
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1.0 mi
University of Kansas Hospital Kansas CityEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 5h 7m for patients treated and sent home
- 2.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare The Bishop Spencer Place with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Hope Care Center · Kansas City · 5 stars · 5.0 mi
- Jeanne Jugan Center · Kansas City · 5 stars · 8.1 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.