All states › Missouri › Ozark › Ozark Riverview Manor
1200 West Hall, Ozark, MO 65721 · Christian County
All 2 nursing homes in Ozark, MO (2 take Medicaid)
CMS certification number 265464 · See this home on Medicare Care Compare
Is Ozark Riverview Manor a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Ozark Riverview Manor as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Missouri average of 2.6.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.25 hours per resident per day at Ozark Riverview Manor, below the Missouri median of 3.37 (US median: 3.72). About 0.58 of those hours are from registered nurses. On weekends it falls to 2.75 hours, 15% below its all-week average. Ask how weekends are staffed. 60% of nursing staff left within a year (Missouri median 56.8%).
About this nursing home
Paying for care at Ozark Riverview Manor: Medicare and Medicaid
Ozark Riverview Manor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Missouri's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 17, 2025 and found 10 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 19 citations at Ozark Riverview Manor across 5 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 18 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were quality of life and care (9) and resident rights (4). The most serious was cited under the CMS rule to "honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice" (tag F0561, level E, December 17, 2025).
June 25, 2026 · 1 citation · includes complaint inspection
DProvide safe, appropriate pain management for a resident who requires such services.
December 17, 2025 · 10 citations
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
EProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ETry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
EEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
EProvide or get specialized rehabilitative services as required for a resident.
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide activities to meet all resident's needs.
CAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
April 18, 2024 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
February 26, 2024 · 6 citations
EEnsure medication error rates are not 5 percent or greater.
EEnsure that residents are free from significant medication errors.
EProvide and implement an infection prevention and control program.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe and appropriate respiratory care for a resident when needed.
January 10, 2022 · 1 citation
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
Questions to ask on a tour of Ozark Riverview Manor
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 2/5 | 3/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 2/5 |
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Location
Hospitals near Ozark Riverview Manor
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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9.1 mi
Cox Medical Center SpringfieldEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 39m for patients treated and sent home
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11.1 mi
Mercy Hospital Springfield SpringfieldEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 59m for patients treated and sent home
- 13.4 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Ozark Riverview Manor › All nursing homes in Ozark ›
Compare Ozark Riverview Manor with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Nixa Nursing & Rehab · Nixa · 5 stars · 5.1 mi
- Cox Medical Centers Meyer Orthopedic and Surgical · Springfield · 5 stars · 9.5 mi
- Sunterra Springs Springfield · Springfield · 4 stars · 7.8 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.