All states › Montana › Great Falls › Benefis Senior Services - Eastview
2621 15th Ave S Great Falls, MT 59405 · Cascade County
All 4 nursing homes in Great Falls, MT (4 take Medicaid)
CMS certification number 275012 · See this home on Medicare Care Compare
Is Benefis Senior Services - Eastview a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Benefis Senior Services - Eastview as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Montana average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.20 hours per resident per day at Benefis Senior Services - Eastview, above the Montana median of 3.77 (US median: 3.72). About 1.16 of those hours are from registered nurses. On weekends it falls to 3.72 hours, 11% below its all-week average. 31.1% of nursing staff left within a year (Montana median 55.5%). That is lower than most homes in Montana, a sign of a steadier team.
About this nursing home
Paying for care at Benefis Senior Services - Eastview: Medicare and Medicaid
Benefis Senior Services - Eastview is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Montana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 16, 2026 and found 4 deficiencies, plus 8 from complaint inspections in the same period. In total, inspectors issued 29 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 29 citations at Benefis Senior Services - Eastview across 7 inspection dates, 13 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on October 23, 2025. The most common areas cited were quality of life and care (11) and freedom from abuse, neglect, and exploitation (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, October 23, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
July 16, 2026 · 6 citations · includes complaint inspection
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide and implement an infection prevention and control program.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
December 16, 2025 · 2 citations · includes complaint inspection
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
October 23, 2025 · 4 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DRespond appropriately to all alleged violations.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
June 19, 2025 · 12 citations
FProvide and implement an infection prevention and control program.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide activities to meet all resident's needs.
EProvide enough food/fluids to maintain a resident's health.
EMake sure that a working call system is available in each resident's bathroom and bathing area.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
December 31, 2024 · 2 citations · includes complaint inspection
FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
October 9, 2024 · 2 citations · includes complaint inspection
EProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
January 29, 2024 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
Questions to ask on a tour of Benefis Senior Services - Eastview
- Inspectors cited the home at the actual-harm level on October 23, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 16, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $99,129 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 23, 2025 | Fine | $36,377 |
| Jul 29, 2024 | Fine | $62,752 |
| Jul 29, 2024 | Payment Denial | 64 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 5/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 3/5 |
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Location
Hospitals near Benefis Senior Services - Eastview
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Great Falls Clinic Medical Center Great FallsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 20m for patients treated and sent home
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0.1 mi
Benefis Hospitals INC Great FallsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 6m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Higher-rated nursing homes within 10 miles
- Benefis Senior Services - Westview · Great Falls · 4 stars · 1.9 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.