All states › Montana › Great Falls › Benefis Senior Services - Westview
500 15th Ave S Great Falls, MT 59405 · Cascade County
All 4 nursing homes in Great Falls, MT (4 take Medicaid)
CMS certification number 275158 · See this home on Medicare Care Compare
Is Benefis Senior Services - Westview a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Benefis Senior Services - Westview as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Montana average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.56 hours per resident per day at Benefis Senior Services - Westview, below the Montana median of 3.77 (US median: 3.72). About 0.81 of those hours are from registered nurses. Weekend staffing is close to its all-week average.
About this nursing home
Paying for care at Benefis Senior Services - Westview: Medicare and Medicaid
Benefis Senior Services - Westview is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Montana's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 18, 2026 and found 3 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 24 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 24 citations at Benefis Senior Services - Westview across 4 inspection dates, 5 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on May 20, 2025. The most common areas cited were quality of life and care (9) and resident assessment and care planning (4). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, May 20, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
June 18, 2026 · 6 citations · includes complaint inspection
FHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
CProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 20, 2025 · 13 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DInform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
DKeep residents' personal and medical records private and confidential.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure medication error rates are not 5 percent or greater.
February 10, 2025 · 1 citation · includes complaint inspection
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
June 20, 2024 · 4 citations
FEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Questions to ask on a tour of Benefis Senior Services - Westview
- Inspectors cited the home at the actual-harm level on May 20, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 18, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $13,865 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 20, 2025 | Fine | $13,865 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 1/5 |
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Location
Hospitals near Benefis Senior Services - Westview
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Benefis Hospitals INC Great FallsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 6m for patients treated and sent home
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2.0 mi
Great Falls Clinic Medical Center Great FallsEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 20m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.