facebook tracking Heritage of Bel Air, Norfolk NE: CMS Ratings & Inspections
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Heritage of Bel Air

All states › Nebraska › Norfolk › Heritage of Bel Air

1203 North 13th Street Norfolk, NE 68701 · Madison County

(402) 371-4991

All 2 nursing homes in Norfolk, NE (2 take Medicaid)

Accepts Medicare Accepts Medicaid 112 certified beds Non profit

CMS certification number 285089 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Heritage of Bel Air a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage of Bel Air as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Nebraska average of 2.9. Inspectors issued 11 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 4 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 4.05 hours per resident per day at Heritage of Bel Air, about the same as the Nebraska median of 3.99 (US median: 3.72). About 0.56 of those hours are from registered nurses. On weekends it falls to 3.25 hours, 20% below its all-week average. Ask how weekends are staffed. 38.4% of nursing staff left within a year (Nebraska median 47.6%).

Nursing care per resident per day 4.05 hours
Above the Nebraska median of 3.99 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.56 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.25 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 38.4% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 26.7% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds112
Residents per day 106 About 95% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceMay 1989
Part of a chainVetter Senior Living
Legal business nameVSL NORFOLK LLC

Paying for care at Heritage of Bel Air: Medicare and Medicaid

Heritage of Bel Air is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Nebraska's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on July 31, 2025 and found 4 deficiencies. In total, inspectors issued 11 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 11 citations at Heritage of Bel Air across 3 inspection dates. 1 was at the actual-harm level (G–I), most recently on July 25, 2023. The most common areas cited were infection control (3) and pharmacy service (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, July 25, 2023).

July 31, 2025 · 4 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 8, 2025)

EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0804 · Deficient, Provider has date of correction (Sep 8, 2025)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Sep 8, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 8, 2025)

July 30, 2024 · 3 citations

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Sep 6, 2024)

DEnsure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0757 · Deficient, Provider has date of correction (Sep 6, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 6, 2024)

July 25, 2023 · 4 citations, includes actual harm

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Aug 22, 2023)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Aug 22, 2023)

DEnsure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0757 · Deficient, Provider has date of correction (Aug 22, 2023)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Aug 22, 2023)

Questions to ask on a tour of Heritage of Bel Air

  1. Inspectors cited the home at the actual-harm level on July 25, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 4/5 4/5 5/5
August 2026 5/5 4/5 4/5 5/5
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Location

Hospitals near Heritage of Bel Air

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.5 mi
    Faith Regional Health Services Norfolk
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 41m for patients treated and sent home
  • 23.5 mi
    Osmond General Hospital Osmond
    Emergency room
    Median ER visit 1h 54m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

St. Joseph's Rehabilitation and Care Center Norfolk · 0.7 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 83 beds · Medicaid
Community Pride Care Center Battle Creek · 9.7 mi away ★★★★★ Inspection 4/5 · Staffing 4/5 50 beds · Medicaid
Accura HealthCare of Pierce Pierce · 11.7 mi away ★★★★★ Inspection 4/5 · Staffing 2/5 75 beds · Medicaid
Stanton Health Center Stanton · 12.1 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 70 beds · Medicaid
Arbor Care Centers-Countryside Madison · 14.4 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 70 beds · Medicaid

More nursing homes near Heritage of Bel Air ›   All nursing homes in Norfolk ›

Compare Heritage of Bel Air with the 3 closest homes side by side ›

Other Vetter Senior Living nursing homes in Nebraska

Affiliation comes from CMS's affiliated-entity data, October 2026. All 22 Vetter Senior Living nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/nebraska/norfolk/heritage-of-bel-air/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.