All states › Nebraska › Norfolk › St. Joseph's Rehabilitation and Care Center
401 North 18th Street Norfolk, NE 68701 · Madison County
All 2 nursing homes in Norfolk, NE (2 take Medicaid)
CMS certification number 285160 · See this home on Medicare Care Compare
Is St. Joseph's Rehabilitation and Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for St. Joseph's Rehabilitation and Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Nebraska average of 2.9.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.99 hours per resident per day at St. Joseph's Rehabilitation and Care Center, about the same as the Nebraska median of 3.99 (US median: 3.72). About 0.71 of those hours are from registered nurses. On weekends it falls to 3.19 hours, 20% below its all-week average. Ask how weekends are staffed. 57.4% of nursing staff left within a year (Nebraska median 47.6%).
About this nursing home
Paying for care at St. Joseph's Rehabilitation and Care Center: Medicare and Medicaid
St. Joseph's Rehabilitation and Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Nebraska's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 3, 2026 and found 4 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at St. Joseph's Rehabilitation and Care Center across 6 inspection dates, 13 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 31 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were infection control (8) and quality of life and care (6). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, March 3, 2026). 2 citations were under CMS's abuse, neglect and exploitation rules.
August 19, 2026 · 1 citation · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 14, 2026 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
April 29, 2026 · 1 citation · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
March 3, 2026 · 12 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FImplement a program that monitors antibiotic use.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
DEnsure each resident receives an accurate assessment.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide enough food/fluids to maintain a resident's health.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
BProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
December 17, 2024 · 8 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EProvide and implement an infection prevention and control program.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
November 28, 2023 · 9 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EProvide and implement an infection prevention and control program.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
Questions to ask on a tour of St. Joseph's Rehabilitation and Care Center
- CMS cited the home under its abuse and neglect rules on April 29, 2026. How are staff trained, and how are concerns reported?
- Weekend staffing is 20% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
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Location
Hospitals near St. Joseph's Rehabilitation and Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
Faith Regional Health Services NorfolkEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 1h 41m for patients treated and sent home
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23.9 mi
Osmond General Hospital OsmondEmergency roomMedian ER visit 1h 54m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near St. Joseph's Rehabilitation and Care Center › All nursing homes in Norfolk ›
Compare St. Joseph's Rehabilitation and Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Heritage of Bel Air · Norfolk · 5 stars · 0.7 mi
- Community Pride Care Center · Battle Creek · 5 stars · 9.1 mi
Other The Ensign Group nursing homes in Nebraska
- Beatrice Health and Rehabilitation · Beatrice · 5 stars
- Falls City Nursing and Rehabilitation Center · Falls City · 3 stars
- Wayne Countryview Care and Rehabilitation · Wayne · 3 stars
- Colonial Manor of Randolph · Randolph · 2 stars
- Omaha Nursing and Rehabilitation Center · Omaha · 1 stars
- Keystone Ridge Post Acute Nursing and Rehabilitation · Omaha · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 347 The Ensign Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.