All states › New Hampshire › Berlin › Coos County Nursing Home
364 Cates Hill Rd Po Box 416 Berlin, NH 03570 · Coos County
All 2 nursing homes in Berlin, NH (2 take Medicaid)
CMS certification number 305102 · See this home on Medicare Care Compare
Is Coos County Nursing Home a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Coos County Nursing Home as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the New Hampshire average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.71 hours per resident per day at Coos County Nursing Home, above the New Hampshire median of 3.66 (US median: 3.72). About 0.87 of those hours are from registered nurses. On weekends it falls to 4.15 hours, 12% below its all-week average. 43% of nursing staff left within a year (New Hampshire median 43%).
About this nursing home
Paying for care at Coos County Nursing Home: Medicare and Medicaid
Coos County Nursing Home is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 26, 2026 and found 2 deficiencies. In total, inspectors issued 11 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 11 citations at Coos County Nursing Home across 3 inspection dates. None were at the actual-harm or immediate-jeopardy levels; 11 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (4) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, February 26, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.
February 26, 2026 · 2 citations
FProvide and implement an infection prevention and control program.
DEnsure medication error rates are not 5 percent or greater.
December 18, 2024 · 7 citations
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide safe and appropriate respiratory care for a resident when needed.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
December 8, 2023 · 2 citations
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DEnsure services provided by the nursing facility meet professional standards of quality.
Questions to ask on a tour of Coos County Nursing Home
- CMS cited the home under its abuse and neglect rules on December 18, 2024. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 5/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
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Location
Hospitals near Coos County Nursing Home
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.3 mi
Androscoggin Valley Hospital BerlinEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 1h 52m for patients treated and sent home
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18.6 mi
Weeks Medical Center LancasterEmergency roomMedian ER visit 1h 47m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Coos County Nursing Home › All nursing homes in Berlin ›
Compare Coos County Nursing Home with the 3 closest homes side by side ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.