facebook tracking Mineral Springs, North Conway NH: CMS Ratings & Inspections
Skip to content

Mineral Springs

All states › New Hampshire › North Conway › Mineral Springs

1251 White Mountain Highway North Conway, NH 03860 · Carroll County

(603) 356-7294

Accepts Medicare Accepts Medicaid 87 certified beds For profit

CMS certification number 305084 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Mineral Springs a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Mineral Springs as of October 2026.

CMS rates it 1 out of 5 stars overall, below the New Hampshire average of 3.0. Inspectors issued 21 citations in the last three years. CMS imposed 1 penalty, including $16,801 in fines, in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 3 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 3.87 hours per resident per day at Mineral Springs, above the New Hampshire median of 3.66 (US median: 3.72). About 0.95 of those hours are from registered nurses. On weekends it falls to 3.46 hours, 11% below its all-week average. 32.8% of nursing staff left within a year (New Hampshire median 43%). That is lower than most homes in New Hampshire, a sign of a steadier team.

Nursing care per resident per day 3.87 hours
Above the New Hampshire median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.95 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.46 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 32.8% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 21.4% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds87
Residents per day 72 About 83% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceFebruary 1997
Part of a chain603 Healthcare
Legal business nameNORTH CONWAY SNF OPCO LLC

Paying for care at Mineral Springs: Medicare and Medicaid

Mineral Springs is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on July 30, 2026 and found 7 deficiencies. In total, inspectors issued 21 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 21 citations at Mineral Springs across 7 inspection dates, 7 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 30, 2024 (complaint inspection). The most common areas cited were quality of life and care (5) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "provide appropriate treatment and care according to orders, resident’s preferences and goals" (tag F0684, level J, May 30, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.

July 30, 2026 · 7 citations

FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Sep 4, 2026)

DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0644 · Deficient, Provider has date of correction (Sep 11, 2026)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Sep 11, 2026)

DProvide activities to meet all resident's needs.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0679 · Deficient, Provider has date of correction (Sep 11, 2026)

DEnsure each resident must receive and the facility must provide necessary behavioral health care and services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0740 · Deficient, Provider has date of correction (Sep 11, 2026)

DProvide or get specialized rehabilitative services as required for a resident.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0825 · Deficient, Provider has date of correction (Sep 11, 2026)

DHave policies on smoking.

Potential for more than minimal harm · Environmental Deficiencies · Tag F0926 · Deficient, Provider has date of correction (Sep 11, 2026)

August 7, 2025 · 1 citation

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Sep 16, 2025)

February 21, 2025 · 6 citations

DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0578 · Deficient, Provider has date of correction (Apr 5, 2025)

DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0582 · Deficient, Provider has date of correction (Mar 21, 2025)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Apr 3, 2025)

DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0727 · Deficient, Provider has date of correction (Mar 18, 2025)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Mar 28, 2025)

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Mar 27, 2025)

September 12, 2024 · 1 citation · includes complaint inspection

FProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0725 · Complaint inspection · Deficient, Provider has date of correction (Nov 5, 2024)

May 30, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection

JProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy · Quality of Life and Care Deficiencies · Tag F0684 · Complaint inspection · Past Non-Compliance (May 2, 2024)

February 1, 2024 · 1 citation · includes complaint inspection

DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0585 · Complaint inspection · Deficient, Provider has date of correction (Feb 28, 2024)

November 8, 2023 · 4 citations · includes complaint inspection

EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0725 · Complaint inspection · Deficient, Provider has date of correction (Dec 16, 2023)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Dec 4, 2023)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Dec 4, 2023)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Complaint inspection · Deficient, Provider has date of correction (Nov 9, 2023)

Questions to ask on a tour of Mineral Springs

  1. Inspectors cited the home at the immediate-jeopardy level on May 30, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on November 8, 2023. How are staff trained, and how are concerns reported?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $16,801 in fines.

DateTypeAmount or length
May 30, 2024 Fine $16,801

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 1/5 1/5 4/5 3/5
August 2026 2/5 2/5 4/5 2/5
Add this rating badge to your websiteFree. Shows Mineral Springs's Medicare star rating and updates itself.

Size and colour

Preview

Mineral Springs Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near Mineral Springs

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.6 mi
    Memorial Hospital, the North Conway
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 1m for patients treated and sent home
  • 20.0 mi
    Bridgton Hospital Bridgton
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 58m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Mountain View Community Ossipee · 22.7 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 103 beds · Medicaid
Wolfeboro Bay Center Wolfeboro · 30.5 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 104 beds · Medicaid
Coos County Nursing Home Berlin · 32.2 mi away ★★★☆☆ Inspection 2/5 · Staffing 5/5 100 beds · Medicaid
Saint Vincent Rehabilitation & Nursing Center Berlin · 33.4 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 80 beds · Medicaid
Golden View Health Care Center Meredith · 34.0 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 131 beds · Medicaid

More nursing homes near Mineral Springs ›   All nursing homes in North Conway ›

Compare Mineral Springs with the 3 closest homes side by side ›

Other 603 Healthcare nursing homes in New Hampshire

Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 603 Healthcare nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/new-hampshire/north-conway/mineral-springs/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.