All states › New Hampshire › Lebanon › Lebanon Center, Genesis HealthCare
24 Old Etna Road Lebanon, NH 03766 · Grafton County
CMS certification number 305050 · See this home on Medicare Care Compare
Is Lebanon Center, Genesis HealthCare a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Lebanon Center, Genesis HealthCare as of October 2026.
CMS has not given it an overall rating yet.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.20 hours per resident per day at Lebanon Center, Genesis HealthCare, below the New Hampshire median of 3.66 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 2.88 hours, 10% below its all-week average. 56.6% of nursing staff left within a year (New Hampshire median 43%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Lebanon Center, Genesis HealthCare: Medicare and Medicaid
Lebanon Center, Genesis HealthCare is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 14, 2025 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 30 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 30 citations at Lebanon Center, Genesis HealthCare across 6 inspection dates, 6 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 6, 2025 (complaint inspection). The most common areas cited were resident rights (7) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level L, October 6, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.
October 6, 2025 · 1 citation · includes complaint inspection
LProvide and implement an infection prevention and control program.
August 14, 2025 · 6 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DProvide and implement an infection prevention and control program.
DHave policies on smoking.
BEnsure each resident receives an accurate assessment.
July 7, 2025 · 3 citations · includes complaint inspection
DHonor the resident's right to manage his or her financial affairs.
DProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
July 11, 2024 · 13 citations
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
DEnsure services provided by the nursing facility meet professional standards of quality.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure that residents are free from significant medication errors.
DProvide and implement an infection prevention and control program.
DImplement a program that monitors antibiotic use.
DGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
CEnsure the activities program is directed by a qualified professional.
CPost nurse staffing information every day.
CHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
BAllow resident to participate in the development and implementation of his or her person-centered plan of care.
BEnsure each resident receives an accurate assessment.
November 21, 2023 · 2 citations · includes complaint inspection
DEnsure that residents are fully informed and understand their health status, care and treatments.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
April 19, 2023 · 5 citations
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
BDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
BDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Questions to ask on a tour of Lebanon Center, Genesis HealthCare
- Inspectors cited the home at the immediate-jeopardy level on October 6, 2025 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 11, 2024. How are staff trained, and how are concerns reported?
- Nursing staff turnover was 56.6% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $72,924 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 14, 2025 | Fine | $72,924 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | — | — | — | — |
| August 2026 | 1/5 | 1/5 | 2/5 | 3/5 |
Location
Hospitals near Lebanon Center, Genesis HealthCare
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.5 mi
Alice Peck Day Memorial Hospital LebanonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 1h 58m for patients treated and sent home
-
1.7 mi
Mary Hitchcock Mem Hospital LebanonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 4h 24m for patients treated and sent home
- 4.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Lebanon Center, Genesis HealthCare › All nursing homes in Lebanon ›
Compare Lebanon Center, Genesis HealthCare with the 3 closest homes side by side ›
Other Genesis Healthcare nursing homes in New Hampshire
- Applewood Center · Winchester · 5 stars
- Crestwood Center · Milford · 4 stars
- Exeter Center · Exeter · 3 stars
- Keene Center, Genesis Healthcare · Keene · 3 stars
- Country Village Center, Genesis Healthcare · Lancaster · 3 stars
- Hackett Hill Healthcare Center · Manchester · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 183 Genesis Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.