facebook tracking Courville at Manchester, Manchester NH: CMS Ratings
Skip to content

Courville at Manchester

All states › New Hampshire › Manchester › Courville at Manchester

44 West Webster Street Manchester, NH 03104 · Hillsborough County

(603) 647-5900

All 9 nursing homes in Manchester, NH (9 take Medicaid)

SFF candidate Accepts Medicare Accepts Medicaid 76 certified beds For profit

CMS certification number 305057 · See this home on Medicare Care Compare

Special Focus Facility candidate CMS lists this nursing home as a candidate for its Special Focus Facility program, which means it qualifies to be selected for the program based on its inspection record. Shown as of October 2026. About the program (CMS).

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Courville at Manchester a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Courville at Manchester as of October 2026.

CMS rates it 1 out of 5 stars overall, below the New Hampshire average of 3.0. Inspectors issued 20 citations in the last three years. CMS imposed 2 penalties, including $22,925 in fines, in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on. CMS lists it as a Special Focus Facility candidate.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.11 hours per resident per day at Courville at Manchester, above the New Hampshire median of 3.66 (US median: 3.72). About 0.87 of those hours are from registered nurses. On weekends it falls to 3.64 hours, 12% below its all-week average. 40.2% of nursing staff left within a year (New Hampshire median 43%).

Nursing care per resident per day 4.11 hours
Above the New Hampshire median of 3.66 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.87 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.64 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 40.2% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 29.4% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds76
Residents per day 65 About 85% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1996
Legal business nameCOURVILLE AT MANCHESTER LLC

Paying for care at Courville at Manchester: Medicare and Medicaid

Courville at Manchester is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New Hampshire's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on February 19, 2026 and found 5 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 20 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 20 citations at Courville at Manchester across 4 inspection dates, 3 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on May 6, 2026 (complaint inspection). The most common areas cited were pharmacy service (4) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level J, May 6, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.

May 6, 2026 · 3 citations · includes complaint inspection

JProvide and implement an infection prevention and control program.

Immediate jeopardy · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Deficient, Provider has date of correction (May 18, 2026)

GEnsure that residents are free from significant medication errors.

Actual harm · Pharmacy Service Deficiencies · Tag F0760 · Complaint inspection · Deficient, Provider has date of correction (Jun 19, 2026)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Complaint inspection · Deficient, Provider has date of correction (May 12, 2026)

February 19, 2026 · 5 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Mar 11, 2026)

DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0561 · Deficient, Provider has date of correction (Mar 16, 2026)

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (Mar 12, 2026)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Mar 12, 2026)

DEnsure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0757 · Deficient, Provider has date of correction (Mar 13, 2026)

January 17, 2025 · 9 citations

DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Deficient, Provider has date of correction (Feb 10, 2025)

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Deficient, Provider has date of correction (Feb 10, 2025)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Deficient, Provider has date of correction (Feb 5, 2025)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Feb 4, 2025)

DObserve each nurse aide's job performance and give regular training.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0730 · Deficient, Provider has date of correction (Feb 10, 2025)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Feb 4, 2025)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Feb 4, 2025)

DEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0947 · Deficient, Provider has date of correction (Feb 10, 2025)

BEnsure each resident receives an accurate assessment.

Potential for minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Feb 7, 2025)

February 15, 2024 · 3 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Mar 19, 2024)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Mar 19, 2024)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Mar 19, 2024)

Questions to ask on a tour of Courville at Manchester

  1. Inspectors cited the home at the immediate-jeopardy level on May 6, 2026 under the rule on infection control. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on February 19, 2026. How are staff trained, and how are concerns reported?
  3. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

2 penalties in the last three years, including $22,925 in fines.

DateTypeAmount or length
May 6, 2026 Fine $8,492
May 6, 2026 Fine $14,433

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 1/5 1/5 4/5 4/5
August 2026 2/5 1/5 5/5 4/5
Add this rating badge to your websiteFree. Shows Courville at Manchester's Medicare star rating and updates itself.

Size and colour

Preview

Courville at Manchester Medicare star rating badge

Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.

Examples, sizes and help on the badge page ›

Location

Hospitals near Courville at Manchester

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 1.1 mi
    Catholic Medical Center Manchester
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 3h 41m for patients treated and sent home
  • 2.1 mi
    Elliot Hospital Manchester
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 4h 51m for patients treated and sent home
  • 11.7 mi
    Parkland Medical Center Derry
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 0m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Mount Carmel Rehabilitation and Nursing Center Manchester · 0.9 mi away ★★★☆☆ Inspection 3/5 · Staffing 4/5 122 beds · Medicaid
Maple Leaf Health Care Center Manchester · 0.9 mi away ★★★★★ Inspection 5/5 · Staffing 2/5 114 beds · Medicaid
Saint Teresa Rehabilitation & Nursing Center Manchester · 1.6 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 51 beds · Medicaid
Hanover Hill Health Care Center Manchester · 2.0 mi away ★★★★☆ Inspection 4/5 · Staffing 2/5 124 beds · Medicaid
St Joseph Residence Manchester · 2.0 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 22 beds · Medicaid

More nursing homes near Courville at Manchester ›   All nursing homes in Manchester ›

Compare Courville at Manchester with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

Compare

https://www.nursinghomesineachstate.com/new-hampshire/manchester/courville-at-manchester/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.